Support Staff

Administrative Support Staff

Organizational Unit: The Institute for School-Community Partnerships, Integrated Services, and Child Mental Health and Educational Policy (ISCP), which is part of the College of Education, envisions that all schools in the state of Florida and nationally will have the capacity to provide a safe, effective, and efficient environment to continuously improve the academic, social, and emotional growth of all students and to actively engage families and communities in education. The ISCP's nearly $23 million budget is derived from grants from federal, state, and private sources. It is the mission of the ISCP to implement and evaluate research-based and innovative practices in school and community settings. This is accomplished through (a) training, technical assistance, and support to key partners; (b) community-engaged research and program evaluation to inform key partners' decision making; (c) the development of research and evidence-based documents, tools, and resources to support implementation and evaluation activities; and (d) supporting the infrastructure and capacity of key partners to implement and evaluate federal and state educational policy.

Position Summary: To provide administrative support to the Student Support Services staff. This position is grant funded.

Responsibilities:

Perform administrative duties for the Student Support Services Project. These duties include, but are not limited to, assisting in the interpretation of internal and external policies and procedures which are required for the daily operation of the project. This information is provided to the program director and fellow workers verbally, in writing or via email.

Serve as liaison with other internal/external agencies including the Florida Department of Education and the sixty-seven school districts in the State of Florida. Answer the telephone, greet visitors and direct them to the appropriate professional.

Demonstrate a commitment to the University's established standards of service; interact professionally and effectively with various customers in both routine and non-routine situations; establish and develop collaborative relationships with others in the community.

Participate in achieving organizational unit goals and objectives and works effectively with other colleagues at the University. Accepts and carries out current and new responsibilities through resourcefulness and self-reliance. Develops sound, timely, and practical solutions to daily challenges and unique conflicts.

Logs, assigns and files Correspondence coming from the Commissioner and Chancellor's Office.

Provide administrative support to the project's consultants by conducting research, preparing reports and handling information requests. Assist in the planning and coordinating of meetings and conference calls. Prepare and distribute materials for meetings and conference calls.

Maintain files and/or databases for different workshops/conferences involving the Student Support Project.

Assist with ordering and receipt of routine office supplies. Assist in determining the need for equipment, furnishing, routine and non-routine supplies and service/maintenance needs.

Qualifications:

Minimum Qualifications: This position requires a high school diploma or equivalent, with two or more years of experience in an office or administrative support position. College or other relevant post-secondary coursework may substitute for the experience requirement on a year for year basis. Testing may be required to assess competency on word processing software.

Preferred Qualifications:

Three years of verifiable experience in an office environment.

Requires: Criminal History Background Check - Level 1 Requires: Criminal History Background Check - Level 2

About Us:

Working at USF: With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF:

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at

Compliance and Federal Notices: This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws:

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA): Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity: The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.