Licensed Customer Service/Account Manager

Gregg McDonald Agency

Job Description
Job Description
We are seeking a Customer Service Representative who thrives in a structured, service-focused environment. You’ll support daily operations, assist clients with policy needs, and help maintain the high standards our agency is known for.
Responsibilities
Deliver friendly, professional customer service in person, by phone, and via email.
Process policy changes, payments, endorsements, and documentation with accuracy.
Assist clients with billing questions, coverage explanations, and claims support.
Maintain organized, compliance-ready records.
Support retention efforts, renewal outreach, and cross‑selling opportunities.
Uphold Farmers Insurance standards and agency expectations.
Requirements
Strong communication and customer service skills
Positive attitude and willingness to grow within the agency is a must
Reliable, detail-oriented, and able to follow established processes
Ability to multi-task and work well with others
Comfortable working in a fast-paced, service-driven office
Tech-savvy and able to navigate multiple systems
Have a genuine concern for others and a passion for taking care of people
Must currently have or attain your Wyoming Property and Casualty License within 90 days of hire. Studying on your time.
Benefits
Paid Time Off (PTO)###Hands on Training###Tuition Reimbursement###Mon -Fri Schedule###Career Growth Opportunities###Company discount on home and auto insurance###

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Licensed Customer Service/Account Manager in Wyoming, MI vacancy

Customer Account Manager
...Job Description Job Description Basic Function Manages the Customer Accounts Department, which is responsible for the renewal payment process... ...reference check and required testing, a valid Driver’s License and compliance with the Company’s Driver Qualification...
Suggested
Immediate start
Aaron's
Wyoming, MI
more than 2 months ago
Licensed Assistant Salon Manager
$75k
...Assistant Manager - Sport Clips Haircuts Sport Clips of Grand Rapids Location: 2753 E. Beltline... ...’re passionate about leadership, client service, and earning well in the beauty industry,... ...preferred) Active Michigan Cosmetology license required Outgoing personality and strong...
Suggested
Hourly pay
Full time
Immediate start
Flexible hours
Afternoon shift
Sport Clips
Grand Rapids, MI
1 day ago
Account Manager - Water Treatment
...developer—skilled in uncovering customer needs, navigating complex... ...Salesforce and other tools to manage pipeline, track progress, and... ...and persuasive proposals and service reports that clearly... ...~ Must have a valid driver’s license and have an acceptable motor...
Suggested
Full time
Contract work
Summer work
Night shift
Hydrite
Grand Rapids, MI
22 hours ago
Account Manager
...connect clients with customized solutions across a range... ..., mortgage services - and more. In the last... ...Prioritizing leadership, accountability, and collaboration, we... ...is seeking an Account Manager to join our growing... ...Requirements:Current Insurance License in Health & Life for...
Suggested
Full time
Work at office
Immediate start
Flexible hours
Acrisure
Grand Rapids, MI
3 days ago
Commercial Lines Enterprise Account Executive
...connect clients with customized solutions across a range... ..., mortgage services - and more. In the last... ...Prioritizing leadership, accountability, and collaboration, we... ...will be responsible for managing and growing a... ...requirements for agent licensing as well as professional...
Suggested
Full time
Contract work
Immediate start
Flexible hours
Acrisure
Grand Rapids, MI
3 days ago
Chain Account Manager
...presentations to all assigned chain accounts; effectively driving business... ...for ABD and assigned retail customers: Sell new items.... ...Work with assigned ABD brand managers to make sure priorities are addressed... ...Must have a valid driver’s license and be able to obtain a...
Full time
Temporary work
Work at office
Alliance Beverage Distributing
Grand Rapids, MI
22 hours ago
Account Manager SMB-Business Sales
$8k
...experience, ability to efficiently manage your time, excellent customer relations skills, and... ...or growing existing accounts, you'll consult with customers... ....Drive sales, increase service revenue and manage relationships... ...the time.Valid driver’s license.Even better if you have...
Full time
Temporary work
Part time
Work experience placement
Shift work
Verizon
Grandville, MI
4 days ago
Personal Lines Account Manager
$1,000 per month
...Personal Lines Account Manager Who We Are At HUB International, we... ...wealth management products and services. With over 19,000 employees... ...You Come In Lead the customer service function and client... ...Property/Casualty insurance license ~ Current with all necessary...
Work at office
Local area
Flexible hours
HUB International
Grand Rapids, MI
1 day ago
Personal Lines Account Manager
...Union, is seeking a knowledgeable and customer-focused Personal Lines Account Manager to join our growing team. In this... ...clients by providing exceptional service, managing personal insurance... ...insurance role. Education & Licensing Associate degree, completion...
Weekly pay
Full time
Work at office
Remote work
Lake Michigan Credit Union
Grand Rapids, MI
22 hours ago
Licensed Salon Manager
...Management In Training (MIT) – Build a Leadership Career at Our Grand Rapids Salon Sport Clips... ...49546 Full-Time · Cosmetology or Barber License Required Apply: Phone: (***) ***-****... ...potential Hourly pay plus commission on services and retail Paid time off, holidays, and...
Hourly pay
Full time
Sport Clips
Grand Rapids, MI
3 days ago
Account Executive
...connect with us, visit Account Executive - Outside Sales... ...helping businesses connect with customers across the full marketing... ...thrives in both hunting and managing client relationships.... ...Perplexity. -Valid driver's license and vehicle insurance...
Work at office
Local area
Remote work
Home office
Gannett Co. , Inc.
Grand Rapids, MI
4 days ago
Account Executive
...of how we get there. The Account Executive is responsible for... ...growth strategy Build and manage a consistent pipeline from prospecting... ...'s diagnostic evaluation services and broader value proposition... ...At minimum, a valid driver's license and reliable personal...
Full time
Temporary work
Work experience placement
H1b
Work at office
Flexible hours
Mentavi Inc
Grandville, MI
2 days ago
Higher Education Account Executive
$70k
...Higher Education Account Executive Territory: State of Michigan... ...long-term relationships, managing your own territory, and making... ...Maintain accurate CRM records, customer activity, and follow-up schedules... ...• Valid driver's license with a clean driving record...
Temporary work
Remote work
Work from home
Home office
Grand Rapids, MI
10 days ago
Account Manager Kitchen & Bath
...insurance Kitchen Tune-Up is seeking an Account Manager. This valued team member handles... ...Ideal candidate needs to have strong customer service skills, work independently, be well organized... ...& Excel Must have a valid driver's license Must have a clear criminal...
Flexible hours
Kitchen Tune-Up Grand Rapids Forest Hills
Grand Rapids, MI
29 days ago
Account Executive - Corrugated Box Sales
...Account Executive - Corrugated Sales - Grand Rapids... ...Rapids Metro Experience managing an annual revenue... ...up to National Account customers Experience generating... ...Valid Driver's License Personal accountability... ...Production, Customer Service, Design & Accounting to...
Work at office
Hood Container Corporation
Grand Rapids, MI
1 day ago
Account Executive
...Account Executive - Outside Sales Territory-Based | Hybrid | Client... ...businesses connect with customers across the full marketing funnel... ...thrives in both hunting and managing client relationships.... ...Perplexity. -Valid driver's license and vehicle insurance...
Work at office
Remote work
Home office
Gannett
Grand Rapids, MI
4 days ago
Account Executive
...a dynamic Multi-Media Account Executive to join our... ...In this role, you will manage and grow established accounts... .... You will create customized marketing solutions... ...and excellent customer service. Support station... ...have a valid driver’s license and good driving record...
Full time
Local area
Nexstar Broadcasting
Grand Rapids, MI
1 day ago
Food & Beverage Account Executive
...and retention,acquiringnew customers and building incremental distribution... ...constituencies, butthe Account Managerhas ultimate... ...systems ~ BS/BA in Business Management or relevant field: MS/MA would... ...be a plus ~ Valid Drivers License Required Travel:up to5...
Remote work
Flexible hours
Shankman & Associates
Grand Rapids, MI
20 days ago
Account Executive
...Elara over the years. #WeareElara Account Executive Sales As an Account... ...census in a designated territory. This customer-facing (outside sales) role involves the... ...a dependable vehicle, a valid driver's license, and current auto insurance under the laws...
Full time
Elara Caring
Grand Rapids, MI
2 days ago
Account Manager - IVIG
...maintaining and expanding existing accounts Serve as a trusted resource to... ...by educating them on IVIG services, processes, and patient support... ...Ability to work independently while managing a territory effectively Valid driver’s license and ability to travel throughout...
The Remedy Group
Grand Rapids, MI
4 days ago
Food & Beverage Account Executive
...both growth and retention, acquiring new customers and building incremental distribution... ...internal and external constituencies, but the Account Manager has ultimate responsibility for the... ...would be a plus ~ Valid Driver’s License Required Travel: up to 5% of...
Remote work
Flexible hours
Shankman & Associates
Grand Rapids, MI
20 days ago
Account Manager
...lead the way in waste management and energy infrastructure... ...peace of mind to our customers. Our strength lies in... ...at SECURE As our Account Manager, you will be responsible... ...ensuring unparalleled service delivery and customer... .... A valid driver’s license and ability to travel...
Full time
Live in
Work at office
Relocation
SECURE
Wyoming, MI
3 days ago
Account Executive
...businessandgrow existing accounts,all while getting out... ...the field and meeting customers face-to-face.... ...refine strategy ~ Manage your pipeline, track activity... ...~ Valid driver's license and reliable transportation... ...offerings include IT Services, intelligent...
For contractors
Work at office
Konica Minolta Business Solutions Ltd
Grand Rapids, MI
22 hours ago
Senior Client Account Executive
...Senior Client Account Executive Lake Michigan Insurance Agency... ...client retention strategies, managing complex accounts, and delivering... ...benefits consulting services. The ideal candidate has strong... ...experience. Education & Licensing Bachelor's degree in Business...
Weekly pay
Full time
Work at office
Lake Michigan Credit Union
Grand Rapids, MI
1 day ago
Account Executive - The Harding Agency
$53k - $90k
...delivering world-class service. This is all powered... ...individual and team level. Account Executives are... ...Salesforce, sales process management, business development... ...portfolio, and provide a custom solution to mitigate... ...Education Passing the state licensing exam, once hired...
Full time
Local area
Goosehead Insurance
Grand Rapids, MI
4 days ago
Licensing and Permitting Manager - Construction Services
...Description Job Description Description: Job Summary: The Licensing & Permitting Manager is responsible for managing licensing and construction... ..., leadership, legal counsel, regulatory agencies, AHJs, customers, and subcontractors to support project execution, reduce...
Full time
Contract work
Temporary work
For contractors
For subcontractor
Work at office
Remote work
Takkion Ops Management LLC
Wyoming, MI
more than 2 months ago
Employee Benefits Account Manager
...Summary: Acrisure is seeking an Account Manager to join our growing team. The... ...primary day-to-day contact for all service needs for both external and internal customers. They are accountable for... ...RequirementsCurrent Insurance License in Health & Life for the state...
Full time
Work at office
Immediate start
Flexible hours
Acrisure
Grand Rapids, MI
3 days ago
Senior Commercial Lines Account Manager
...is seeking a Senior Commercial Lines Account Manager for their Grand Rapids, MI office location... ...revenue and growing. You would be servicing 8-10 accounts and dual-managing the book... ...Holds an MI Property and Casualty license. Bachelor’s Degree, or a combined equivalent...
Temporary work
Work at office
Relocation package
Flexible hours
Harrison Gray Search & Consulting
Grand Rapids, MI
more than 2 months ago
Recruiter / Account Manager
...Description Job Description Account Manager / Recruiter Reports To:... ...to ensure exceptional service and successful placements. This... ...recruiting, staffing, HR, sales, or customer service experience preferred... ...(ATS). Valid driver's license and reliable transportation...
Work at office
Mixed Staffing and Recruiting
Grand Rapids, MI
19 days ago
Commercial Lines Account Manager
...Description Job Description We are seeking a Commercial Lines Account Manager to become a part of our agency! Responsibilities:... ...assigned by Commerical Lines agents Qualifications: P/C License Previous experience in insurance Experience in conflict...
Monday to Friday
Thum Insurance Agency LLC
Grand Rapids, MI
more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Licensed Customer Service/Account Manager. Be the first to apply!