Scheduling Coordinator

Qualicare Home Care Scheduling Coordinator

Qualicare Home Care Corpus Christi is looking for compassionate, caring, and reliable individuals to join our family as Scheduling Coordinators. Qualicare location offers Concierge Home Care Services that focus on providing the best quality of life for our clients and peace of mind for their families.

The scheduling coordinator performs clerical functions to ensure the efficient processing of referred clients to Qualicare Home Care Corpus Christi. She/he organizes and schedules employees for referred clients and anticipates staffing requirements to effectively manage client volumes. The activities are conducted in accordance with the organization's policies and procedures; may be required to be on call after regular business hours as directed by the Administrator and/or Care Coordinator. Scheduling Coordinator will be trained to provide home care services in the event of emergency situations. Qualicare Home Care Corpus Christi provides services as agreed.

Responsibilities include:

• Effectively meets the needs of each client by scheduling the client with caregiving services
• Monitors referral trends and anticipates increases/decreases
• Responds to client/employee inquiries immediately
• Ensures all relevant information is received either in written/verbal/electronic format
• Assists with tracking and validating client-related and staff-related documentation
• Assesses client satisfaction
• Responds promptly to incidents/complaints/compliments, documenting completely and relaying information to Administrator and/or Care Coordinator immediately

Qualifications include:

• Knowledgeable in or able and willing to learn Windows applications
• Experience with or able and willing to learn scheduling software.
• Strong customer service skills
• High attention to detail
• Strong problem-solving skills

Flexible work from home options available.

Compensation: $16.00 - $18.00 per hour

Are you looking for a rewarding career in the healthcare industry? Look no further than Qualicare Home Care, a leading provider of compassionate and personalized care services. As a Great Place to Work certified organization with an impressive 90% approval rating, we pride ourselves on creating a supportive and fulfilling work environment for our dedicated team members.

At Qualicare Home Care, we understand that our employees are the heart and soul of our organization. That's why we strive to cultivate a culture of respect, collaboration, and growth, where your skills and contributions are valued and recognized. We believe that by investing in our employees' well-being and professional development, we can provide the highest quality care to our clients.

As a member of our team, you'll have the opportunity to make a meaningful difference in the lives of individuals and families in need. Whether it's assisting with daily activities, providing companionship, or delivering specialized healthcare services, your role as a caregiver will be vital in improving the quality of life for those we serve.

If you're passionate about providing exceptional care and want to be part of a trusted organization that prioritizes employee satisfaction, Qualicare Home Care is the perfect place for you. Join our team and experience the fulfillment that comes from making a positive impact every day. Apply now and embark on a rewarding career with us.