Senior Banquet Manager

Job Description

Job Description

For those who seek the best, there's only Stein.

Stein Eriksen Lodge: an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is known as a premiere year-round destination.

Why work for the best?

The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success.

We consider ourselves very fortunate to be based in Park City, a vibrant, community-oriented town, and consider it our duty to contribute, support, and partake in these extraordinary efforts. As a long-established icon and ever-growing brand, Stein Collection employs hundreds of hard working, diverse, and exceptional team members year-round. More than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters. 

Position Summary:

The Senior Banquet Manager is responsible for overseeing and coordinating the service, setup, execution, and breakdown of banquet functions for up to 200 guests. This position provides leadership to the banquet team and works closely with Culinary, Conference Services, and other hotel departments to ensure the successful execution of events and an exceptional guest experience.

Responsibilities include scheduling, budgeting, billing, training and developing staff, and maintaining established service and operational standards. The Senior Banquet Manager ensures consistent service and product quality while operating within budgeted guidelines.

Essential Functions:

• Provide leadership and day-to-day direction to the banquet team
• Oversee the setup, service, execution, and breakdown of banquet functions
• Ensure banquet events are executed efficiently, professionally, and in accordance with event requirements and established standards
• Review banquet event orders and coordinate event details with Culinary, Conference Services, and other hotel departments
• Schedule banquet team members according to business levels and operational needs
• Train, coach, and develop banquet staff to maintain professional service standards
• Maintain superior knowledge of Food and Beverage policies and procedures
• Develop and maintain thorough knowledge of Food and Beverage products served throughout the hotel
• Monitor labor, operating expenses, billing, and other departmental costs within budgeted guidelines
• Address guest concerns promptly and professionally to ensure a positive experience
• Support the continued improvement of banquet service standards, procedures, and team performance
• Ensure compliance with applicable health, safety, sanitation, and alcohol-service requirements

Other Responsibilities:

• Promote a positive, professional, and quality-focused work environment by consistently adhering to established standards
• Anticipate and assess guests’ needs and respond in a professional and timely manner
• Attend and contribute to weekly Food and Beverage meetings and event-related meetings
• Communicate effectively with clients, team members, management, and other hotel departments
• Assist management and service personnel whenever necessary
• Perform additional duties as assigned based on business and operational needs

Stein Collection offers:

• Great benefits including choice of health insurance plans, dental, vision, short- and long-term disability and life insurance, matching 401K, and more
• Competitive wages and bonus plans to recognize your dedication and service with us
• Paid training time and programs
• Chef prepared meals daily in our cafeteria, at no cost to you
• On site heated garage for employee parking -a great perk in winter!
• Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort 
• Flexible schedules and time off policies to accommodate family, school, and other activities
• Weekly raffles for tickets to events such as the Utah Jazz, Grizzles, and Salt Lake Bees
• Monthly team member appreciation events and recognition programs
• Hotel room, spa, dining, shopping, ski/snowboard rental discounts available

We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.