Server (IRD)

Server (IRD)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.

Job Summary

The Server (IRD) is responsible for providing professional, customer-focused service to our guests, ensuring their dining experience is memorable.

Key Duties & Responsibilities

• Consistently offer professional, friendly, and engaging services in all dining outlets
• Strong familiarity with all food and beverage offerings, staying up to date on all menu changes and seasonal offerings
• Always be attentive to guest preferences, allergies, and food restrictions, providing appropriate food and beverage suggestions
• Make suggestions to guests that are appropriate to and may enhance their experience
• Always remain guest-focused and promote exceptional guest experiences
• Organize table settings, ensuring the highest level of cleanliness across outlets
• Ensure workstations are organized and stocked
• Always follow strict hygiene procedures along with the Food & Beverage regulations
• Responsible for the handling of all equipment and supplies
• Constructively cooperate with other serving specialists and the kitchen department to ensure quality service
• Follow directions from F&B Management to ensure exceptional guest service
• Promote a team-oriented environment by demonstrating strong communication and assistance with all F&B colleagues
• Perform any side-work or any other duties as assigned by management

Skills, Experience & Educational Requirements

Minimum of 1-year experience in a service role, preferably in a 5-star resort environment

Experience with Micros is preferred

Excellent communication and emotional intelligence skills

Excellent ability to work in a supportive team environment

Montana state approved TIPS certification

Food Handler's certification

Benefits

Full-Time Year-Round

• Medical insurance - 80% of premium paid by employer
• Health Savings Account with $50 employer contribution per pay period
• Dental, vision & life insurance - 100% of premium paid by employer
• 5 weeks of PTO (Paid Time Off)
• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• 14 nights per year at $100/night* at Kerzner Properties worldwide
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Seasonal

• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:

• Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
• Frequent bending, twisting, stooping, reaching, and pulling
• Lifting and carrying of loads weighing up to 50 pounds
• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.