Head of Customer Experience & Contact Center
Oak Solutions Group Inc.
Oak Solutions Group Inc. is seeking an experienced Senior Customer Service Manager to lead a 100+ strong contact center across front-line and back-office operations. You will coach and develop managers, drive a culture of exceptional service, and oversee day-to-day performance to ensure high customer satisfaction. You'll review metrics, identify process improvements, and attract top talent while fostering a positive, engaging work environment that enables teams to excel at every touchpoint. #J-18808-Ljbffr Oak Solutions Group Inc.
Vacancy posted 1 day ago
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