Coordinator of Quality Assurance and Automation - Pharmacy Tech

Coordinator of Quality Assurance and Automation - Pharmacy Tech

Job Category: Pharmacy Requisition Number: QUALI004045

Posted: June 26, 2026

Full-Time

On-site

Chicago, IL 60622, USA

Job Details

Description

Essential Duties and Responsibilities:

• Controlled Substance Functions
  1. Follows all NAH Controlled Substance Policies and Procedures
  2. Orders controlled substance from drug distributors and specialty pharmacies. Follows NAH procedure for ordering controlled substances
  3. Checks controlled substance delivery from distributor/specialty pharmacy and verifies proper documentation in placing order into controlled substance (C-II) safe
  4. Maintains the inventory in C-II safe for all controlled substance dispensed, returned, and purchased. Recommends changes of inventory to management
  5. Resolves all discrepancies in C-II Safe Daily
  6. Follow-up on outside-the-pharmacy narcotic discrepancies daily
  7. Keep controlled substance records accurate and up-to-date in compliance with federal and state regulations and hospital policy.
  8. Prepare expired controlled substance bin for pick-up
  9. Report all problems and resolution to supervisory personnel
  10. Answers all phone calls / questions regarding controlled substance distribution from nursing units, pharmacy personnel, and drug distributors
  11. Provides training for new pharmacy personnel on controlled substance distribution system
  12. Provides Quality Assurance Reports regarding controlled substances as requested to P&T and QA/PI committee.
  13. Reports all problems or issues with controlled substances to pharmacy management immediately.
  14. Monitor Omicell reports for diversion.
• User login maintenance
  1. Provide new user access to the Omnicell and other electronic pharmacy systems by verifying licensure
  2. Maintain user files for Omnicell and other electronic pharmacy systems
  3. Expire employees from Omnicell as termination list is received
  4. Keep appropriate user records as deemed appropriate for monitoring
• Maintains Omnicellsystem within the hospital
  1. Monitor and report all daily problems to management staff
  2. Review and adjust inventory fill levels and remove non-critical medications which have no usage.
  3. Work with manager of area to ensure all issues and problems are addressed, resolutions implemented, and communicated to staff
  4. Train all technicians on all operations of Omnicell and how to trouble shoot Omnicell related problems
  5. Efficiently use Omnicell customer service for trouble shooting
  6. Monitor and schedule routine cleaning and maintenance of Omnicell machines on each nursing unit
  7. Notify manager of area about chronic equipment problems
  8. Participate in PI/QA activities related to automated distribution system Override, Stockout, and other reports as requested
  9. Prepare training materials for nursing staff education when an issue is identified or to communicate changes; work with pharmacy technicians and pharmacists to provide those inservices or education
  10. Create and update tools for educating technicians to use Omnicell efficiently
  11. Attend pharmacy department Omnicell committee meetings
  12. Meet with any Omnicell technician/support personnel who come to the pharmacy for a service call to understand what was done
  13. Periodically audit that technicians are putting in expiration dates when loading medications and work with staff and managers to ensure procedures are followedOmnicell Distribution Services
• Orders vaccines and performs record keeping duties with VFC and Chicago public health.

Qualifications

Licenses & Certifications

Required

PHT - Lic Pharm Tech

CPHT - Cert Pharm Tech

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.