Call Center Agent

Call Center Agent (Temporary Project) Jacksonville, FL

We are hiring enthusiastic and dependable Call Center Agents for a short-term project in Jacksonville, FL. No previous call center experience is requiredtraining will be provided. This is an excellent opportunity for individuals with strong communication skills and a positive attitude.

Interview Schedule

• Dates: July 1415
• Time: 8:00 AM 2:00 PM
• Interviews will be conducted in 15-minute intervals.

Mandatory Training

Dates: July 23 & July 24 Hours: 9:00 AM 4:00 PM (Includes one 1-hour lunch break and two 15-minute breaks)

Work Schedule (July 27 August 21)

Each shift includes one 30-minute lunch break and two 15-minute breaks.

Available Shifts

• 7:00 AM 3:30 PM (4 openings)
• 8:00 AM 4:30 PM (4 openings)
• 9:00 AM 5:30 PM (6 openings)
• 10:00 AM 6:30 PM (6 openings)

Responsibilities

• Answer incoming calls and provide excellent customer service.
• Accurately document customer interactions.
• Follow established procedures and scripts.
• Maintain professionalism and a positive attitude.
• Work effectively in a team environment.

Qualifications

• High school diploma or equivalent preferred.
• No prior call center experience required; paid training provided.
• Strong verbal communication and customer service skills.
• Basic computer skills and ability to multitask.
• Ability to attend mandatory training and commit to the full project duration.

Benefits include medical, dental, vision, and paid sick time

Equal Employment Opportunity Statement: Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Physical Requirements: This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements