Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Resident Services Manager

Lifestyle Property Management

Job Description:Title Resident Services ManagerCompany Lifestyle Property ManagementDepartment LeasingReports To Community Manager or District ManagerWage Category ExemptWho We Are:Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you’ll find your why and your place to belong.Guided by our core values of performance, quality, communication, teamwork, and leadership, you’ll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact?The Team You Will Join:At the heart of LC is our vision to create community. Lifestyle Communities’ (LC) Home team does just that. You’ll join a dynamic team committed to activating the company’s purpose each day by building meaningful connections and putting our customers first. You’ll push past the status quo to provide an experience that’s unmistakably LC.The Difference You Will Make:The Home team at LC is looking for a talented individual to elevate our resident and community experience in a values-based manner reflective of our purpose. In this role, you’ll be responsible for overseeing the operational and financial performance of an apartment community.Who You Are:Under direction of the Community Manager or District Manager, supports leadership of community leasing and maintenance teams.Properly documents data on a daily basis into Entrata software to include new lease, transfers and renewals of leases and audits leasing database and security deposit records to ensure accurate documentation.Manages general leasing and renewal activities and oversees rent and past due collection efforts as well as managing the customer experience.Supports and assists all business management efforts at the community.Understands and collaborates on achievement of all KPI’s (Key Performance Indicators) as it pertains to business operations.Oversees compliance efforts within the community relating to reporting, credit and background checks, evictions, etc.Maintains accountability for overall sales performance over respective property(s).Provides clear inspirational leadership aligning with the LC Core Values - Performance, Leadership, Communication, Quality, and Teamwork.Direct Reports and Reporting RelationshipYou will lead a team of Resident Service professionals, in addition to the ability to achieve results by working with others within the organization, regardless of the reporting relationship, is a critical success factor.What You’ll Bring:High school degree or equivalent is required, bachelor’s degree preferred.2+ years of experience managing operations and directly supervising staff in a property management, customer service and/or retail environment.Ability to quickly learn property management software is essential.Strong leadership aptitude required.Ability to multitask and work in a fast paced, dynamic environment necessary.Outstanding customer service skills required.Strong communication and conflict management resolution skills are necessary.Physical Demands and Work EnvironmentThe physical demands and work environment described herein are representative of the criteria that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities to perform these functions in accordance with applicable law.Physical Demands: While performing the duties of this job, the employee is required to primarily sit; stand; walk; handle or feel objects, reach with hands and arms; talk and hear. Occasional climbing, balancing, stooping, crouching, and crawling; specific vision abilities required by the job include close vision, distance vision, and the ability to focus.Work Environment: While performing the duties of this job, the employee will be exposed to an officeenvironment with regular exposure to project sites.LPMLC123Lifestyle Communities (LC) is an Equal Opportunity Employer. #J-18808-Ljbffr

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Resident Services Manager in Durham, NC vacancy
  •  ...Central Guest Services Area Director Hybrid Central - Durham, NC 27703 Overview Position Type Full Time Summary and Qualifications...  ...leaders. ~ Strong organizational, operational, and project management skills. ~ Strong attention to detail with the ability to... 
    Suggested
    Full time

    The Summit Church

    Durham, NC
    1 day ago
  • $63.24k - $98.1k

     ...2 - $98,103 Work Hours/Days: M-F, 5:30am-2:00pm The Custodial Services Supervisor is responsible for overseeing the daily operations...  ...Leads, coaches, and develops custodial staff through performance management, training, scheduling, work assignments, inspections, and... 
    Suggested
    For contractors
    Work at office

    City of Durham

    Durham, NC
    2 days ago
  • A popular franchise in Durham is seeking an experienced Store Manager to supervise all operations, manage staff, and ensure top-notch customer service. The ideal candidate will recruit, train, and motivate staff to meet sales targets while managing budgets and ensuring... 
    Suggested

    Workstream

    Durham, NC
    3 days ago
  • $10 - $12 per hour

     ...Guest Service Representative The Nothing Bundt Cakes, a Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the... 
    Suggested
    Hourly pay
    Full time
    Part time
    Immediate start

    Nothing Bundt Cakes

    Durham, NC
    2 days ago
  •  ...Joe's in Durham, North Carolina is seeking an experienced Store Manager to handle daily operations effectively. Your responsibilities...  ...ideal candidate should demonstrate strong leadership, customer service skills, and the ability to maximize profitability. A proactive... 
    Suggested

    Hangry Joe's

    Durham, NC
    2 days ago
  • BNE Boddie-Noell Enterprises, Inc. in Durham, North Carolina, is seeking a Restaurant Shift Leader to manage and motivate team members while exceeding service and quality standards. The ideal candidate will supervise shifts, train crew members, and ensure compliance with... 
    Flexible hours
    Shift work

    BNE Boddie-Noell Enterprises, Inc.

    Durham, NC
    10 hours ago
  • Housekeeper (Environmental Services Technician) Location: Durham, NC Employer: Grace Federal Solutions Schedule: 1st Shift: 5:00 AM - 1:30 PM Grace Federal Solutions is hiring a dependable Environmental Services Technician responsible for maintaining a clean, safe,... 
    Full time
    Shift work
    Night shift
    Day shift

    Grace Federal Solutions

    Durham, NC
    1 hour ago
  • $27.38 - $45.63 per hour

    VF Corporation is seeking a Store Manager in Durham, North Carolina, to lead the store's strategic operations, drive performance, and...  ...high-performing team culture. You will model exceptional customer service, manage store operations, and ensure operational excellence.... 
    Hourly pay

    VF Corporation

    Durham, NC
    3 days ago
  •  ...specialty retailer in Durham is looking for an Associate Store Manager to lead store operations, ensuring that sales goals are met while...  ...in retail, with a strong focus on staff training and customer service. Candidates must possess excellent communication skills and the... 

    Williams-Sonoma, Inc.

    Durham, NC
    2 days ago
  • EmergencyMD in Durham, North Carolina is seeking a Service Manager to oversee the management of service work orders across all EPA-RTP locations. This role involves ensuring high-quality responses to service needs and coordinating with subcontractors for effective service... 
    For subcontractor
    Work at office

    EmergencyMD

    Durham, NC
    3 days ago
  • $24 per hour

     ...Aramark in Durham, NC, seeks a Food Service Supervisor to oversee food production and maintain health standards. The role demands leadership and organizational skills, as well as the ability to manage a team effectively. The position offers a salary of $24.00 per hour... 
    Hourly pay

    Aramark

    Durham, NC
    3 days ago
  •  ...Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation...  ...practices and cash control procedures. Provide superior customer service leadership. Maintain a clean, well-organized store; facilitate... 
    Full time
    Work experience placement
    Seasonal work
    Work at office

    Dollar General

    Durham, NC
    19 days ago
  • $10 - $13 per hour

     ...Nothing Bundt Cakes Guest Service Representative The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service... 
    Hourly pay
    Work experience placement
    Day shift
    Afternoon shift
    Early shift

    Nothing Bundt Cakes

    Durham, NC
    1 day ago
  • $16 - $18 per hour

    Guest Services Representative (Part Time) 4 days ago Requisition ID: 1071 Salary Range: $16.00 To $18.00 Hourly POSITION SUMMARY The Guest...  ...occurrences or requests to the Front Office Supervisor or Manager. Know all safety and emergency procedures and accident‑prevention... 
    Hourly pay
    Part time
    Work at office
    Flexible hours
    Shift work
    Afternoon shift

    The Durham

    Durham, NC
    2 days ago
  • CMC Hotels is seeking a Guest Service Representative for the SpringHill Suites in Durham/Chapel Hill. This role requires a friendly and welcoming individual with previous hospitality experience to engage with guests actively. Responsibilities include check-in/check-out... 

    CMC Hotels

    Durham, NC
    1 day ago
  •  ...employees) SpringHill Suites Durham/Chapel Hill currently has Guest Service Representative positions available for a friendly and welcoming...  ...are not limited to: Interfacing with the previous shift and managers to be updated on hotel activities. Provide expedient check-in/... 
    Full time
    Temporary work
    All shifts
    Shift work

    CMC Hotels

    Durham, NC
    2 days ago
  • Chico's in Durham, North Carolina, is seeking an Assistant Store Manager to support the Store Manager and to promote a customer-focused...  ...be 18 or older. A commitment to providing exceptional customer service is essential. Flexible working hours are required for this role... 
    Flexible hours

    Chico's

    Durham, NC
    2 days ago
  •  ...Front Desk Guest Service Representative The Front Desk Guest Service Representative is responsible for maintaining positive guest...  ...corporate memorandum and/or operations manuals. Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or... 
    Work at office
    All shifts
    Night shift

    Comfort Inn/Red Roof Inn

    Durham, NC
    10 hours ago
  •  ...Resident Care Director - RN or LPN Calyx Living is actively seeking an energetic Resident Care Director...  ...supervising and hands‑on support of the care staff Managing and training resident care staff to ensure quality service delivery Ensuring regulatory compliance... 

    calyxseniorliving

    Durham, NC
    1 day ago
  • $500 per month

     ...family Discounts on pet insurance, daycare, event tickets, and many more. About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where... 
    Work at office
    Flexible hours
    Afternoon shift

    The Fresh Market

    Chapel Hill, NC
    more than 2 months ago
  • $19 per hour

     ...FT Food Service Supervisor We are looking to add an experienced, motivated food service supervisor to our Elior School Dining team in Durham, NC. As a food service supervisor, you will have the opportunity to directly oversee the production and service of meals.... 

    Elior

    Durham, NC
    4 days ago
  • A fast-growing franchise is looking for an experienced Store Manager in Durham, North Carolina. The ideal candidate will oversee store...  ...operations, manage staff, and ensure the highest quality customer service. Responsibilities include recruitment, training, budget... 

    Workstream

    Durham, NC
    2 days ago
  • Food Lion in Durham, NC is seeking a Front End Manager to oversee operations including the Service Center and Self-Checkout. The role involves training staff and ensuring a high standard of customer service and financial performance. The ideal candidate should have strong... 

    Food Lion

    Durham, NC
    2 days ago
  • $24 per hour

    Aramark Corporation in Durham, NC is seeking a full-time Food Service Supervisor to lead our operations and oversee staff under the guidance of a manager. You will help coordinate daily activities, supervise employees, and ensure quality and safety of food according to... 
    Hourly pay
    Full time

    Aramark Corporation

    Durham, NC
    1 hour ago
  •  ...career! This is your moment to shine and lead the way for others too. We’re hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you’ll help oversee staff, collaborate with... 
    Full time
    Work at office
    Night shift

    Aramark Corporation

    Durham, NC
    10 hours ago
  • Title Food Service Supervisor - Duke University Hospital - Chick-Fil-A - Duke University - Chick-fil-a Requisition # 657391 Location...  ...join our passionate Food Services Team. You will work under a manager who coordinates and leads operations, overseeing staff, collaborating... 
    Full time
    Work at office
    Night shift

    Aramark

    Durham, NC
    10 hours ago
  • $24 per hour

    Food Service Supervisor Requisition #: 661689 Location: Durham, NC, US 27705 Shift Availability: Open availability Full-time Salary...  ...Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to... 
    Hourly pay
    Full time
    Work at office
    Shift work
    Night shift

    Aramark

    Durham, NC
    10 hours ago
  •  ...leadership, exceptional client experiences, and elevated design services. In this role, you will oversee the design services and trade...  ..., Design & Trade... In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies... 
    Full time
    Work at office
    Local area
    Flexible hours
    Night shift
    Afternoon shift
    Weekday work

    Crate and Barrel

    Durham, NC
    10 hours ago
  • A leading entertainment venue in Durham, North Carolina, is seeking a Restaurant / Entertainment Manager to ensure exceptional guest service and manage daily operations. Responsibilities include leading staff, overseeing food and beverage quality, and addressing guest feedback... 

    Lucky Strike Entertainment

    Durham, NC
    1 day ago
  • S.L. Nusbaum Realty Co. is looking for a Service Manager to oversee maintenance operations at our South Square community in Durham, NC. You will ensure a clean, safe, and attractive living environment while leading and mentoring a team. Responsibilities include managing... 
    For contractors

    S.L. Nusbaum Realty Co.

    Durham, NC
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Resident Services Manager. Be the first to apply!