Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Training & development
• Free food & snacks

About Our Agency
At the James W. Leone State Farm Agency, we are proudly backed by over 800 five-star reviews. We are not your typical, stuffy insurance office. We are a fast-growing, high-energy team built on community relationships, integrity, and exceptional service.
We believe in working hard to protect our neighbors' homes, cars, and families, but we also believe your workplace should be somewhere you actually enjoy showing up to every day!
Why You’ll Love Working Here

• The Office Cats: Yes, you read that right. We have resident office felines who excel at stress management and keyboard supervision. Must love cats!
• Free Group Lunches: The boss loves treating the team. Regular group lunches are fully provided to keep us fueled and connected.
• A Real Career Path: We don’t expect you to know everything on day one. You will learn this business from the entry-level up, with direct mentorship.
• Earned Advancement: If you show up with a great attitude and a drive to succeed, this part-time role has explicit potential to transition into a lucrative, full-time sales career with us.
• Competitive Pay: We offer a strong compensation package that rewards your hard work and growth.

What You Will Do (We Will Train You!)

• Learn the Basics: Develop a foundational understanding of property, casualty, and life insurance lines.
• Engage the Community: Build connections with local residents in the Capital Region to help them identify their coverage needs.
• Support Sales: Manage leads, schedule appointments, and pitch solutions to potential customers.
• Provide Elite Service: Help answer client questions with the same care that earned us our community reputation.

Who We Are Looking For

• The Outgoing Professional: You genuinely enjoy talking to people, listening to their stories, and solving problems.
• The Eager Learner: No insurance experience? No problem! You just need a sharp mind and a strong desire to build a career.
• The Team Player: You bring positive energy to the office, enjoy a collaborative environment, and look forward to team lunches.
• The Goal-Oriented Hustler: You are self-motivated and excited by the idea that your effort directly impacts your career growth and paycheck.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Ability to pass background checks and obtain necessary state insurance licensing (we will help guide you through this process!).

Schedule:
Monday 9:00 am - 3:30 pm
Tuesday 9:00 am - 3:30 pm
Wednesday 9:00 am - 3:30 pm