Chief of Staff

Chief of Staff

The Chief of Staff will work closely with the functional head and senior leadership team to ensure that the strategic vision and corporate goals set are successfully implemented and achieved. The Chief of Staff will act as the primary support and advisor to the senior leader and will ensure that the operational efficiency, performance, and programs of the North America's organization are successfully aligned with the strategic direction set by the Executive team. The Chief of Staff, working closely with the senior leadership, will support all activities that will allow the management team to successfully identify business needs, develop tactical action plans, measure, and track results in line with the corporate strategy. On occasion, the role will be assigned to support and/or run special projects related to, but not limited to, performance management, talent, organization development& HR, Communication & PR, risks & process control, data analytics, market studies and any other strategic related projects that are in the top management agenda. This role exercises significant discretion and independent judgment in performing the duties of the position.

Functions & Duties Support the executive leader in prioritizing their agendas, short, medium, and long-term goals and by proposing ways to improve their time management. Develop close relationships with the local and parent management teams to successfully align objective and outcomes on strategic subjects. Oversee daily operations through collaboration with the senior leadership team and department leaders. Create and strengthen relationships with external key stakeholders including partners, government officials and organizations, media, customers, industry's experts, and agencies. Review and adjust key performance KPIs with the Executive staff. Develop corporate presentations and market studies working closely with relevant stakeholders across different departments. Ensure that all key strategic projects that the Executive needs to track are correctly collected, tracked, and achieved by the various leadership teams. Run special projects upon request, working closely with senior leaders and BPM team around, but not limited to, performance management, talent, organization development & HR, Communication & PR, risks & process control, data analytics, market studies and any other strategic related projects. Demonstrates daily effective & engaged leadership regarding Performance and Results, Problem Solving & creative thinking, & People, Communication & Projects. Miscellaneous related duties or projects as assigned.

Knowledge, Skills, Abilities Working Knowledge of CMA CGM organizational structure and services/network Exceptional skills in Microsoft Office applications (Excel, PowerPoint, Word, etc). Exceptional presentation, written communication, and interpersonal skills Ability to manage multiple issues simultaneously and meet deadlines. Demonstrated passion for Customer Experience acting as an advocate for customers. Solid relationship builder Demonstrate the ability to present proactive resolutions and maintain high performance results Must be capable of working autonomously and within a team environment Ability to conduct root cause analysis research

Qualifications Education Required/Preferred Education Level Required Bachelor's Degree Preferred Master's Degree Work Experience Experience Years of Experience General Experience 10-15 years Industry Experience 5-10 years At CMA CGM, we are committed to fair and equitable compensation practices. The expected salary range for this position is $127,000 – $162,000 per year. The actual salary offered will be based on a variety of factors including, but not limited to, the candidate's qualifications, skills, experience, and location. In addition to base salary, this position may be eligible for: Performance-based bonuses. Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off. Professional development opportunities We believe in transparency and equity and are proud to be an equal opportunity employer. We encourage individuals from all backgrounds to apply.

Rise in motion with CMA CGM Group: where ambition meets opportunity. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It's a journey on which you rise. See how you can rise