ServiceNow Developer (CMBD & Discovery)

We are hiring a hands‑on ServiceNow Developer to support CMDB, Discovery , and platform integrations within a mature enterprise ServiceNow environment supporting approximately 18,000 users. This role is part of a broader investment in ServiceNow capabilities driven by growing AI, security, and vulnerability management demands. The work is focused on implementing and enhancing ServiceNow CMDB, Discovery, and platform integrations while maintaining accurate configuration data across the enterprise. Key Responsibilities Implement, support, and enhance ServiceNow CMDB and ServiceNow Discovery capabilities. Troubleshoot Discovery issues involving credentials, MID Servers, connectivity, protocols, and CI population. Investigate assets, servers, applications, and network devices that are not being discovered or updated correctly. Maintain CMDB data quality, CI relationships, and overall CMDB hygiene. Identify and resolve duplicate records, inaccurate relationships, orphaned CIs, and data quality issues. Build, support, and troubleshoot integrations that populate and maintain CMDB data. Support Service Graph integrations and other API‑based integrations. Support adoption and maintenance of CSDM 5.0 standards. Develop and maintain ServiceNow configurations, scripts, workflows, and automation for CMDB and Discovery. Partner with infrastructure and application teams to ensure data flows into CMDB are reliable and aligned to standards. Required Qualifications 3-4 years of hands‑on ServiceNow development experience, with strong CMDB and Discovery focus. Experience building and maintaining ServiceNow platform integrations. Experience configuring and troubleshooting MID Servers used for ServiceNow Discovery. Experience supporting large, mature ServiceNow environments in the tens of thousands of users, where scale drives integration complexity and data‑quality challenges. Ability to clearly explain personal contributions to ServiceNow projects and implementations. Nice‑to‑Have Experience implementing CSDM, including CSDM 5.0. Experience building custom Service Graph integrations. Experience with Service Mapping or Application Mapping. ServiceNow certifications such as CSA, CIS-Discovery, or CIS-CMDB. Must currently live within daily commuting distance of downtown Detroit. Onsite 3 days per week (you may choose which 3 days). Relocation or fully remote will not be considered. #J-18808-Ljbffr Brooksource