Patient Care Rep FT
Key-Whitman Eye Center
Job Description
Job Description
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Now Hiring: Key Whitman Eye Center - Grapevine
2201 Westgage Plaza, Grapevine, TX
Job Title: Patient Care Representative
Position Summary:
The Patient Care Representative manages the day-to-day front desk operations to ensure quality patient care, uphold and promote the company's business processes and values relating to innovative and superior eye care.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:
- Greets patients as they arrive at the office in a friendly and professional manner
- Collects and verifies patient data for accuracy and completeness
- Creates and sustains a highly accountable and inspired work environment where employees deliver exceptional customer service and patient care
- Checks patients in and out and schedules any needed appointments
- Directs patients, vendors, visitors, customers and the general public as appropriate
- Maintains accurate documentation in the patients EMR
- Faxes and requests faxes of patient chart notes from satellite offices
- Monitors patient flow and tracks patient wait times efficiently
- Opens daily patient accounting controls, posts charges and closes controls
- Schedules future appointments in adherence to policies and procedures
- Maintain waiting room environment, appearance and patient comfort
- Perform other duties as assigned by supervisor
Minimum Qualifications (Knowledge, Skills, and Abilities):
- High School diploma or GED
- 1-3 years of Healthcare reception related experience
- Excellent verbal and written communication skills
- Ability to work both independently and as a team player
- Ability to work in a fast paced environment
- Attention to detail and time management
- CPR desired, but not preferred
- HIPAA knowledge and compliance
Benefits:
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
Our organization is an Equal Opportunity Employer
Vacancy posted 2 days ago
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