Account Associate

Account Associate About Our Agency: I opened my agency in 2021 and currently lead a team of four. Before becoming a State Farm agent, I worked in sales before joining a friend's agency as a team member. I'm a former college athlete, a huge sports fan, and enjoy hunting, fishing, and golfing. Family is my top priority, and my wife and I have one child with another on the way. Our agency is built around teamwork, relationships, and creating a positive environment where people enjoy coming to work. We've built a close-knit team that works hard, supports one another, and knows how to have fun along the way. Our agency offers health benefits, licensing reimbursement, quarterly team outings, and a strong commitment to work-life balance. Team members can also earn additional time off or even office closures based on performance because we believe in rewarding hard work. Our culture is upbeat, energetic, and rewarding. I'm a relaxed leader who believes in giving my team the support they need to succeed. I'm looking for someone who enjoys working hard, values teamwork, and wants to be part of a fun, high-performing office. Role Description: As an Account Associate for Brandon Noe - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services. Responsibilities: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. Qualifications: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.