Executive Assistant - For Head of Risk for Consumer, Private Bank and Wealth

This role provides executive support and project coordination to the Head of Risk for Consumer, Private Bank and Wealth . The ideal candidate brings prior experience supporting senior leaders, operates with a high level of organization and discretion, and can effectively manage competing priorities in a fast-paced environment.

This position is well-suited for someone who enjoys partnering with leadership, takes ownership of their work, and can execute independently while knowing when to seek guidance.

Primary Responsibilities:

• Manage complex calendar, scheduling, and meeting alignment to support key priorities

• Assist with preparation of reports, presentations, and materials for leadership meetings; coordinate Teams meetings

• Track and ensure completion of deliverables across the Risk team

• Monitor and manage Outlook communications, including drafting and handling confidential information

• Support follow-up on Risk initiatives with a high level of discretion

• Compile materials and documentation for critical meetings

• Coordinate travel, expense processing, and reconciliation

• Provide onsite coordination and support for events as needed

• Support and manage Risk projects and initiatives as needed

• Assist with additional projects as assigned

Qualifications, Skills & Experience:

• Executive administrative experience supporting senior leaders in large organizations

• High attention to detail with strong time management

• Strong organizational, prioritization, and problem-solving skills

• Proactive mindset with a flexible, “can-do” approach

• Proficiency in Microsoft Office (Excel, Teams, PowerPoint, Word, Outlook; Project and Visio a plus)

• Familiarity with SharePoint preferred

• Ability to work effectively in a fast-paced, team-oriented environment

• Tech-savvy with the ability to quickly learn new tools

• Strong written and verbal communication skills

• Demonstrated project management capability

Education:

• Bachelor’s Degree preferred, High School Diploma required
  
  
  
  

To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.

Hours and Work Schedule: (4 days in office, 1 day remote)

Hours per Week: 40

Work Schedule: Monday-Friday

Work Location: Johnston, RI

Pay Transparency

The salary range for this position is $48.55-$63.94 per hour. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit .

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.