Technical Product Support, Tier 1 - Denver, CO Area

* 2+ years of experience in an IT environment* Excellent verbal communications and customer skills Proficient problem solving and troubleshooting skills* Experience in general networking technologies and concepts* Experience configuring and maintaining Windows Server environments associated tool and utilities.* Previous experience in a customer service environment* Must be able to pass pre-employment screenings for trusted role* Must be able to lawfully work within the US and have unrestricted work authorization in the US* Associates degree in Information Technology or equivalent* Previous job experience in the Financial Institution industry* Advanced technical education* Professional technical certification such as A+, MCSA, MCSE or similar* Networking and/or Software Certificates such as Network+ and CCNA* SQL, IIS, TCP/IP, VMware, Cisco, SAN, LAN/WAN knowledge and experience* Experience supporting remote and mobile users and computing/communications* Experience with systems backup and recovery technologiesAt Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team: Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle. #J-18808-Ljbffr Entrust Corporation