Office Administrator

Rinnai America Corporation Office Administrative Support

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes convert to an efficient, endless supply of hot water. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Position Summary:

Responsible for ensuring the efficient day-to-day operation of the office by providing administrative support, managing office procedures, coordinating communications, events, and assisting employees, visitors, and leadership. Serves as a key point of contact at our main entrance and helps maintain an organized, professional, and productive work environment.

Essential Responsibilities:

• Greet customers and visitors to Rinnai in a friendly, confident, and professional manner.
• Effectively assist and direct customers and visitors to the appropriate department or individuals within the company.
• Maintain a professional appearance in the front lobby.
• Maintain organization of mailroom.
• Handling receipt and shipment of Fed Ex, UPS, and daily USPS mail in addition to ordering any needed material for UPS and FedEx shipments.
• Carry out administrative tasks such as filing, typing, data entry, copying, binding, scanning, etc.
• Responsible for maintaining office security by following safety procedures, adding and removing employees to the security system.
• Oversee travel platform by maintaining employee registrations and assist employees as needed
• Facilitate fleet car and fuel card program by tracking inventory, assigning pool cars, manage fuel cards, and provide monthly reports
• Coordinate company events and communications (i.e.: Employee/company events, holidays events, farwell/welcome celebrations, office openings, RAC Chat).
• Review annual service award recipient list, coordinate award orders, and communication to leaders and employees
• Maintain and order inventory for Rinnai swag, security cards, and other supplies.
• Various projects as requested.
• Awareness and compliance of company Policies and Procedures.
• Observance of Rinnai's Ethical Standards.
• Adherence to Rinnai's Charter, Policies, Codes of Conduct, and Civility policy.
• Exhibit Cultural Beliefs.

Job Requirements:

Knowledge:

• Associate Degree in Business Management and/or equivalent work experience required.
• 3+ years of corporate or professional environment experience
• Advance Microsoft Office Suite user

Skills:

• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, and Teams).
• Ability to manage multiple priorities and meet deadlines.
• Attention to detail and accuracy.
• Professional demeanor and customer-service orientation.
• Ability to handle confidential information with discretion.
• Strong problem-solving and critical-thinking abilities.

Working Conditions & Physical Requirements:

Physical Activities:

• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Communicating with others to exchange information.
• Accessing the accuracy, neatness, and thoroughness of the work assigned

Physical Demands:

• Sedentary work that primarily involves sitting or standing.

Environmental Conditions:

• No adverse environmental conditions expected.

Benefits:

• Medical, Dental, Vision, and Prescription
• Flexible Spending Account (FSA) options for Medical and Dependent Care
• Paid Time Off (PTO), Floating Holidays (FH)
• Paid Holidays
• 401(k) Plan with Company Match
• Company Paid Life Insurance
• Voluntary Life Insurance
• Short- and Long-Term Disability
• Professional Development
• Tuition Reimbursement
• Annual Incentive Plan (AIP)
• Referral Bonuses
• Paid Volunteer Community Service Day
• Tobacco and Drug-Free Campuses
• Employee, family, and friend's discount

Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.