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Team Lead - Commercial Insurance Operations & Automation

Brightway Insurance

Brightway Insurance in Kentucky is seeking an Engagement Center Team Lead to drive daily performance for a customer service team, delivering superior insurance-related support and resolving issues. You will own KPIs, coach representatives, implement automation, and collaborate with Technology to optimize workflows while ensuring compliance and high-quality service. This role offers a growth-focused environment that values leadership and data-driven decision making. #J-18808-Ljbffr Brightway Insurance

Vacancy posted 8 hours ago
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