Mobile Service Technician

Job Description

Job Description

Mobile Service Technician- Holler Ford

Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 17 dealerships serving the Central Florida and Columbia, South Carolina markets, has been proudly family-owned since 1938. Our Buy Smart – Be Happy® brand promises include Our Best Price First, Pure and Simple® and Commission-Free Sales.

We are seeking a skilled and customer-focused Ford Mobile Service Technician to join our team. In this role, you will provide convenient on-site vehicle maintenance and light repair services to customers at their homes, workplaces, or other approved locations. Representing the Ford brand, you’ll be responsible for delivering high-quality service while ensuring a positive customer experience.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities include the following:

• Perform routine maintenance services such as oil changes, tire rotations, brake inspections, battery replacements, and fluid top-offs at customer-designated locations.
• Diagnose and perform minor repairs on-site using Ford-approved tools, equipment, and diagnostic software.
• Operate a Ford Mobile Service van, maintaining its cleanliness, inventory, and operational condition.
• Communicate clearly with customers regarding their vehicle’s condition, needed services, and maintenance recommendations.
• Follow all safety guidelines and Ford standards for vehicle repair and customer service.
• Accurately document work performed using digital service tools.
• Coordinate with the dealership’s service department for parts, scheduling, and escalation of complex repairs.
• Maintain compliance with all state and federal automotive regulations.
• Serve as a brand ambassador, ensuring exceptional customer satisfaction with every service call.
• Any other duties assigned by Management

Minimum Qualifications:

• High school diploma or equivalent; technical/vocational training is a plus.
• ASE Certification(s) preferred or willingness to obtain.
• Valid driver’s license with a clean driving record.
• At least 2 years of experience as an automotive technician (Ford experience preferred).
• Proficient with diagnostic tools, scan tools, and repair procedures.
• Strong communication and interpersonal skills.
• Must have evening and weekend availability
• Ability to work independently with minimal supervision.
• Physical ability to lift up to 50 lbs and work in various outdoor environments.
• Reliable Transportation
• Pass background screenings

Dealership Benefits:

• Use of fully equipped Ford Mobile Service Van
• Ongoing Ford training and certification opportunities
• Be part of an innovative and growing mobile service program
• Work with a trusted and respected brand

Supervisory Responsibilities:

• None

Job Type:

• Full-Time

Benefits:

• 401(k) & 401(k) Matching
• Employee Assistance Program
• Health Insurance
• Dental Insurance
• Vison Insurance
• Life Insurance
• Flexible Spending Account
• Paid Time Off After 6 months
• Referral Program
• Associate Discount Program

Schedule:

• Ability to work a flexible schedule
• Must have evening and weekend availability

Pay:

• Pay plan will be discussed during the interview process

Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process.

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