General Manager

General Manager

The ideal General Manager is a community-focused leader who serves as both a business driver and a local ambassador for Restore. You'll combine entrepreneurial thinking with servant leadership, creating a workplace culture that mirrors the wellness transformation we deliver to clients. You excel at building authentic relationships, fostering team performance, and making data-driven decisions that establish your studio as a trusted neighborhood destination and a thriving business.

As a General Manager, you'll oversee the full scope of studio operations from business performance to team leadership. You'll be accountable for hitting KPIs, driving membership growth, and cultivating a culture of excellence that inspires both staff and clients. This role is a balance of strategic planning, hands-on leadership, and authentic relationship building. Location: West Hartford Reports To: Regional Management Job Type: Full-Time Compensation: $60,000 Schedule: 40 hours/wk across 4-5 days a week

Own studio performance by developing and executing business plans that achieve KPIs, revenue, and profitability goals. Monitor trends and apply data-driven decision-making to drive results. Manage labor and cost models for operational efficiency.

Oversee day-to-day studio operations with a focus on client experience, brand standards, and facility excellence. Ensure compliance with safety, cleanliness, and operational protocols. Implement local marketing strategies, community events, and grassroots initiatives to grow awareness and memberships.

Recruit, hire, and onboard new team members to deliver a consistent, high-quality client experience. Provide ongoing training, development, and cross-training to ensure staff expertise across therapies and systems.

Lead the employee lifecycle, including coaching, performance reviews, recognition, and corrective action when needed. Foster a culture of accountability, empowerment, and five-star customer service. Serve as a role model of servant leadership demonstrating values, culture, and high performance daily.

Education: High School Diploma or equivalent (required). Experience: 35 years of management experience (required), including hiring, training, coaching, and performance management. Prior experience in health, wellness, fitness, or retail management (preferred). Proven track record in sales growth and team leadership. Entrepreneurial mindset with the ability to identify new opportunities. Strong communication and coaching skills. Ability to balance data-driven decisions with authentic human connection. Flexible schedule availability, including evenings, weekends, and holidays.

Health Coverage: Medical package available after 90 days. Paid Time Off (PTO): Available for Full-Time team members. Wellness Perks: Complimentary and discounted Restore services. Retirement: 401k plan with employer match. Compensation: Bonus opportunities on a monthly basis. Career Growth: Advancement opportunities within a rapidly growing brand.

Pioneering Wellness: Be part of an industry-leading company shaping the future of wellness. Impactful Leadership: Directly influence the client and employee experience while driving meaningful business outcomes. Innovation & Collaboration: Lead in an environment where creativity, teamwork, and execution thrive. Employee Wellness: Enjoy complimentary access to Restore's therapies while promoting wellness in your own life. Career Growth: Advance your leadership career in a growing national brand.