Guest Service Representative

Certified Occupational Therapist (COTA)

DCH Health System

Healthcare

Full Time

Pay Based on Experience

Location: 809 University Blvd E, Tuscaloosa, AL, 35401

Provides care to patients under the supervision of a physical or occupational therapist. Responsibilities include reviewing relevant clinical data, collaborating and coordinating patients care plans with patient/family and other care providers, performing therapeutic procedures for clients as outlined in patient's plan of care, participating in patient/family teaching, maintaining clinical and professional competency, completing all documentation requirements in the established time frame, communicating to therapist as needed related to patient needs/goals, attending in service programs and departmental or hospital meetings, sharing experience by mentoring students, new employees, volunteers and presenting in services, maintaining involvement in department and hospital activities, providing feedback to the Manager, assisting in departmental planning, staff training, performance improvement, and clinical service development, assisting with departmental productivity by fulfilling individual work responsibilities and reporting significant variances in patient volume that may require manager adjustments to staffing. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned.

Qualifications: Current Alabama PTA/OTA licensure. Maintain active status with license in good standing with licensing agency. Must be able to read, write legibly, speak and comprehend English.