Rural Engagement Team Manager

Rural Engagement Team Manager (18040) Posting ID: 18040 – Health & Human Services Comm – HB18 Admin – Business and Financial Operations – Eligible for Telework – c. $5000 - $6999 per month Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. Your contributions matter and we support you at each stage of your life and work journey. The Office of Rural Hospital Finance (RHF) is a team whose role is to provide financial and stakeholder assistance to rural hospitals. Under the direction of the Director of the Office of Rural Hospital Finance, the Rural Engagement Team Manager will supervise staff that manage projects and perform coordination for the Rural Hospital Officers Academy, its interagency advisory committee responsible for the development of the academy’s curriculum, the Rural Hospital Advisory Committee, and a unit that performs data analysis and data visualizations to provide specialized stakeholder assistance to rural hospitals and rural hospital systems. This position is responsible for planning, organizing, implementing, evaluating, and measuring the efficacy and timeliness of stakeholder assistance provided to rural hospitals. The role will act as a strategic thought partner to develop and implement specific programs and initiatives aligned with the needs of rural hospital stakeholders and organizational resources. The Rural Engagement Team Manager performs highly advanced, senior‑level work, assisting the director to develop and drive a strong, capable team focused on assisting rural hospitals as their needs evolve. The position supervises the work of others and operates under minimal supervision with extensive latitude for initiative and independent judgment. Key responsibilities include communicating information related to Medicaid reimbursement and other rural hospital finance topics to internal and external stakeholders, developing policies and processes to ensure staff consistently provide excellent customer service, verifying information, answering inquiries, addressing issues, and providing consultation to ensure accurate understanding of HHSC programs and payment program operations. The role involves organizing meetings and initiatives; managing staff that perform data analysis and project management; communicating with various internal and external stakeholders; and interfacing with multiple departments within HHSC as well as rural hospital administrators, higher‑education officials, and local government officials across the state. Essential Job Functions:

• 30%) EJF 1 – Supervise stakeholder assistance to rural hospitals, establish program goals, guidelines, and policies; oversee the Rural Hospital Officers Academy and its advisory committee; manage daily activities of specialized staff and lead a data unit that develops visualizations and analyses for internal and legislative reports.
• 40%) EJF 2 – Work on the Rural Hospital Officers Academy, Rural Hospital Advisory Committee, rural hospital stakeholder assistance, and the Data Unit; establish program goals, guidelines, and policies; conduct project assessment, planning, development, and implementation; coordinate planning and initiation of projects; identify improvements and mitigate risks; secure leadership direction; monitor progress and schedules; provide support, guidance, and resources to staff.
• 20%) EJF 3 – Assist the Director in developing an annual communication plan; oversee the Office’s web content; develop tools and methods for training and stakeholder assistance needs; determine contract actions; develop data collection and tracking systems; meet with rural hospital officials and stakeholders; participate in site visits, regional meetings, and webinars.
• 10%) EJF 4 – Review strategies and goals; edit content for legislative reports and presentations; plan and oversee project workgroups; monitor project progress; prepare executive memoranda and high‑quality written reports; review and approve documents submitted by RHF staff to ensure professional quality; perform legislative bill analysis and support fiscal note drafting and review.

Knowledge, Skills, and Abilities Knowledge of state and federal laws and regulations pertaining to HHS programs, Medicaid supplemental and directed payment programs, and state legislative processes. Ability to gather, assemble, correlate, and analyze facts; devise solutions; prepare reports; evaluate policies; communicate effectively; prioritize projects and deadlines. Strong writing skills with proper grammar, spelling, and punctuation. Strong analytical, research, and reading skills for complex documents. Good judgment in evaluating situations and making decisions. Experience training, managing, and developing staff. Planning, directing, assigning responsibilities, and supervising work of others. Computer skills, including Microsoft Office Suite and database systems. Skill in developing, reviewing, editing, approving, implementing, and evaluating work products for quality and accountability. Registration or Licensure Requirements None Initial Selection Criteria Graduation from an accredited four‑year college or university with a degree in Business Administration, Finance, Public Administration, Public Policy/Affairs, Health Care, Economics, or related subject. Two years of experience working on programs for rural hospital payments and reimbursement, such as the Disproportionate Share Hospital program or a Texas Medicaid supplemental and directed payment program. Minimum of two years of full‑time experience managing or supervising four or more employees. Preferred Qualifications Graduate degree in Public Administration, Public Policy/Affairs, Public Health, Business Administration, Economics, Health Care, or related discipline. Two years of work experience with cost report analysis, revenue cycle and AR management, Medicaid and Medicare reimbursement, and data analysis to improve hospital performance. Additional Information This position requires the employee to work in the office at the North Austin Complex two days a week, subject to change based on business needs. Active Duty, Military, Reservists, Guardsmen, and Veterans Military occupations that relate to the initial selection criteria and registration or licensure requirements may include, but are not limited to those listed in this posting. All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified. ADA Accommodations HHSC and DSHS agencies provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. Assistance is available for completing the online application and for interview accommodations if needed. Pre‑Employment Checks and Work Eligibility Applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E‑Verify and requires I‑9 documentation on the first day of work. Telework Disclaimer This position may be eligible for telework, subject to state and agency telework policies and business needs. #J-18808-Ljbffr FALL CREEK FARM & NURSERY