Quality Manager

Quality Supervisor

Location: Cleveland, OH

About Avon Technologies: We are a world leader in protective equipment, with a reputation for innovative design, high-performance quality and specialist materials expertise. Our two brands, Avon Protection and Team Wendy, supply our respiratory and head protection portfolio to customers across the globe from our manufacturing sites in the UK and North America. With over 900 talented people our shared purpose and core beliefs are to be #FIERCE about Protecting Lives.

Purpose of Position: The Quality Supervisor, as driver of execution and best practice, is responsible for leading the Quality Engineering team, ensuring that Quality is systematically, proactively, and collaboratively embedded into the Value Streams, whilst delivering against Quality initiatives and projects. They develop and lead a high performing team, that delivers certainty into production through maintained workmanship standards and sustained feedback and training. Scrap, MRB, non-conformance, and in-process correction is monitored. Trends are reported. Problem areas are targeted and appropriate action is taken to ensure production goals are met. Risk to customer, product, schedule, or supply chain are escalated into Quality and Operations leadership. Customer complaints, corrective actions, improvement opportunities, and complex problem solving activities are lead. Quality standards and processes are standardized across Value Streams.

Role Purpose

• Lead, develop, and train a high performing Quality Team, including regular feedback, coaching, and counseling where necessary
• Scrap, MRB, Non-Conformance, and In-Process Correction is monitored and reported by Value Stream
• Departmental reporting (Lead tier 1 & 2, support tier 3)
• Deliver targeted improvement towards Scrap, MRB, Non-Conformance, and In-Process Correction by Value Stream
• Standardize quality standards and processes across Value Streams
• Lead Customer Complaints, Corrective & Preventative Action, and Root Cause Analysis resulting in sustainable Quality improvements
• Identify opportunities for Continuous Improvement
• Support and/or Lead Quality Kaizen
• Support New Product Introduction
• Safety observations are quickly communicated and escalated where necessary

Desired Skills

• Supervisory and/or leadership experience
• Strong statistical & analytical skills, and attention to detail
• Experience with statistical software such as SQC Pack or Minitab
• Proficient in structured root cause analysis and problem-solving techniques
• Knowledge and experience with ISO-9000 Quality Management Systems and supplier, process, and internal audit
• Knowledge of DFMEA, PFMEA, PPAP
• Knowledge of measurement, inspection, testing and calibration methods, including experience with Gage R&R
• Excellent written and verbal communication skills, and ability to deliver in fast paced and changing manufacturing environment
• Extensive use of Microsoft Office applications such as outlook, teams, word, excel and power point is required

Required Qualifications

• Minimum of a bachelor's degree in engineering or similar field
• ASQ Certified Quality Engineer or Certified Manager of Quality certification preferred
• ASQ Six Sigma Green belt or above preferred
• ASQ Certified Quality Auditor preferred
• Or relevant industrial experience

What We Offer

• Flexible Schedule
• Competitive Compensation Package
• Medical, Dental, Vision Insurance
• 401k Matching
• Tuition Reimbursement
• Learning and Development Initiatives