Service Desk Analyst: Fast, Frontline IT Support
DMI (Digital Management, Inc.)
DMI (Digital Management, Inc.) is seeking a Mid-level Service Desk Analyst in Atlanta, Georgia. The candidate will serve as the first point of contact for IT support via various channels such as ServiceNow, phone, email, and chat. Responsibilities include troubleshooting IT incidents, documenting them in our ITSM platform, and supporting knowledge database updates. The ideal candidate should possess a High School Diploma and at least 4 years of desk-side support experience. Citizenship in the U.S. may be required. #J-18808-Ljbffr DMI (Digital Management, Inc.)
Vacancy posted 2 days ago
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