Sales Account Manager

City Wide Facility Solutions is the largest management company in the maintenance industry, providing tailored solutions for commercial properties throughout the United States and Canada. By offering a single point of contact for clients, we streamline facility maintenance processes, saving time and reducing stress while ensuring high-quality results. With a rigorous vendor selection process, we deliver over 20 maintenance services to meet diverse client needs. Our 90% client retention rate reflects the trust and satisfaction of our clients in the solutions we provide. Role Description This is a full-time hybrid role for an Account Manager based in White Plains, NY, with part of time spent on the road each day at client sites. The Account Manager will serve as the primary point of contact for clients, building strong relationships and ensuring exceptional service delivery for all maintenance solutions. Key responsibilities include managing client accounts, supervising vendor performance, coordinating service schedules, addressing client concerns promptly, and identifying opportunities for additional service offerings. The role requires a proactive approach to meet client needs and maintain customer satisfaction. Qualifications Strong communication and interpersonal skills to build and maintain client relationships. Organizational and problem-solving skills for effective account management and resolution of client concerns. Proficiency in managing vendor relationships and ensuring service quality. Experience with facility management, account management, or maintenance-related solutions preferred but not required. Ability to work both independently and collaboratively in a hybrid work environment. Results-oriented mindset with a focus on meeting client needs and driving customer satisfaction. Proficient in using technology, including customer relationship management (CRM) tools, Microsoft Office Suite, and virtual communication platforms. Bachelor’s degree in business, management, or a related field is preferred. #J-18808-Ljbffr