Optical Office Manager

Job Description

Job Description

Benefits:

• Employee discounts
• Paid time off
• Vision insurance

About the Role:
Essential Eyecare & Optical in Longwood, FL is looking for a motivated and experienced Optical Office Manager to lead our team and keep our practice running smoothly. This is a fantastic opportunity to combine your passion for eye care with your leadership skills in a patient-focused environment. If you thrive in a fast-paced optical setting and love making a difference, we want to hear from you!

Responsibilities:

• Oversee daily front office operations including scheduling, patient flow, and staff coordination
• Manage optical dispensary operations including frame inventory, lens orders, and vendor relationships
• Train, supervise, assist, and support all staff in all roles to ensure exceptional patient experiences
• Handle insurance verification, billing, and claims processing for vision and medical plans
• Ensure compliance with HIPAA regulations and office policies and procedures
• Resolve patient concerns and maintain high standards of customer service
• Monitor office performance metrics and assist with budgeting and reporting

Requirements:

• 2+ years of experience in optical office management or a senior optometric role
• Familiarity with optical dispensing, frame styling, and lens products preferred
• Experience with vision insurance plans (VSP, EyeMed, Medicaid) and medical billing
• Proficiency with optical or medical practice management software (e.g. Revolution EHR)
• Strong leadership and team-building skills with a positive, hands-on approach
• Excellent communication and organizational skills
• ABO certification or state licensure a plus

About Us:
Essential Eyecare & Optical is a trusted vision care provider serving the Longwood, FL community with comprehensive eye exams and a curated selection of eyewear. Our patients love us for our personalized approach and commitment to quality care. Our team enjoys a supportive, collaborative workplace where every member plays a vital role in delivering an outstanding patient experience.