Cashier / Phone Receptionist

Hollingsworth Richards Ford

Baton Rouge, LA

Job Description
Job Description
We are looking for a reliable and customer focused Cashier and Phone Receptionist to join our service team. This role is the front line of our operation, responsible for handling customer transactions, managing incoming calls, assisting with appointment scheduling, and ensuring every customer interaction is professional, efficient, and positive.
Key Responsibilities:
Greet customers in person and over the phone in a friendly and professional manner
Answer incoming calls and route them to the appropriate department or team member
Assist customers with scheduling and confirming service appointments
Process customer payments accurately and efficiently
Balance daily cash drawer and handle receipts
Assist service advisors with customer communication when needed
Maintain a clean and organized front counter area
Support basic administrative tasks as needed
Ensure every customer leaves with a clear understanding of their visit
Qualifications:
Strong communication and customer service skills
Ability to multitask in a fast paced environment
Comfortable handling phone volume and scheduling appointments
Basic computer skills and comfort with dealership systems
Attention to detail and accuracy with financial transactions
Positive attitude and team oriented mindset
Previous cashier, receptionist, or appointment setting experience is preferred but not required

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Vacancy posted a month ago

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