Customer Quality Engineer
Johnson Electric Group
## Customer Quality EngineerApplylocations: Switzerland, Murtentime type: Full timeposted on: Posted Todayjob requisition id: R00029769***Come Innovate Motion with Us****The Customer Quality Engineer is the Voice of the Customer within the Murten organization. In close collaboration with our Customer Quality team in Serbia and Hungary, you will manage customer complaints and escalations, coordinate change management activities and PPAP submissions, and ensure effective communication between customers and internal stakeholders to achieve the highest level of customer satisfaction.***Your responsibilities will be to:*** Act as the primary customer quality interface and ensure a high level of customer satisfaction* Manage customer complaints and escalations in close collaboration with our Customer Quality team in Serbia/Hungary and the relevant production, engineering and quality departments, ensuring robust problem-solving, effective communication and timely closure of 8D reports* Own the internal and external change management process, including change requests, customer notifications, impact assessments, approvals, implementation follow-up and PPAP submissions* Lead the preparation, submission and approval process of PPAP packages, ensuring compliance with customer-specific requirements and project timelines* Act as the primary customer representative during customer audits, customer visits and quality reviews, ensuring effective communication and follow-up as the Voice of the Customer within the Murten organization**Our requirements:*** Engineering degree in Mechanical, Electrical, Industrial Engineering or a related field* Minimum 3 years of experience in Customer Quality, Quality Engineering or a similar customer-facing quality role within the automotive industry* Strong knowledge of IATF 16949 requirements, customer-specific requirements (CSR) and Automotive Core Tools (APQP, PPAP, FMEA, Control Plan, MSA, SPC)* Proven experience in customer complaint management, problem-solving methodologies and root cause analysis (8D, 5 Why, Ishikawa, PDCA)* Hands-on experience managing customer change requests, serial-life changes and PPAP submissions* Experience interacting with OEMs and Tier 1 customers, including customer audits and customer escalations. Ability to communicate effectively with customers and manage escalated situations in a professional manner* Strong analytical, organizational and project management skills with the ability to coordinate multiple priorities simultaneously* Proficiency in French and English is required; German is a strong advantage**What we offer:*** A truly international and multicultural and fast-moving work environment, with opportunity to travel and gain international experience* A cutting-edge, fully automated production environment where innovation meets execution* The opportunity to further develop your professional skills in a diverse and engaging job***Come join our global, inclusive & diverse team***Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do. #J-18808-Ljbffr
- Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential...Suggested
- ...Environmental Engineer (Air Program Coordinator) Serves as the primary owner of air compliance for the assigned site and provides subject‑matter expertise for air permitting and regulatory compliance. The primary focus is air compliance, permitting, emissions monitoring...SuggestedFull timeTemporary workFor contractorsLocal areaMonday to Friday
- ...HW3 is seeking an OT Support Engineer to maintain OT systems and support VM infrastructure within a regulated environment. You will manage user access, onboarding/offboarding, and secure remote connectivity for deployment and support teams. The role emphasizes compliance...SuggestedRemote work
- ...Are you a skilled and experienced Resident Engineer with a passion for pushing the boundaries of network technology? We're seeking a... ...Capacity, and QoS plans Network Element Integration including customizing documentation, performing software updates, establishing and validating...SuggestedWork experience placement
- ...Requirements Engineer / Business Analyst About the job Requirements Engineer / Business Analyst Shaping the future of payments in Switzerland! Our client is migrating the nations core debit card processing onto a next-gen platform, a project that impacts millions of transactions...Suggested
- ...The OT Support Engineer is responsible for maintaining and managing operational technology (OT) systems, supporting virtual machine infrastructure, and managing user access while ensuring the security and integrity of critical OT environments. The role includes onboarding...Remote work
- Innovation, Effizienz und Zielstrebigkeit: Dafür steht VAT seit über 50 Jahren. Mit dieser Leidenschaft ist VAT zum international führenden Entwickler, Hersteller und Lieferant von Hochleistungs-High-End Vakuumventilen und Vakuumdichttechnologie herangewachsen und besch...
- We are looking for a highly skilled and motivated Stormwater Engineer to join our team. In this role, you will be responsible for designing and analyzing stormwater systems to ensure effective storm water management and compliance with environmental regulations. The ideal...Work at officeLocal area
- ...diverse 800+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together,...Temporary workFlexible hours
- Kaz Project Operating LLP is seeking a completions management professional to review project packages, ensure regulatory compliance, and support the CMS database and reporting systems. The role involves coordination with contractors and internal teams to deliver accurate...For contractors
- Job Title: CQV Engineer (Commissioning, Qualification & Validation) Experience Required: 5 -10 Years Job Summary We are seeking a skilled... ...operated in compliance with regulatory standards and company quality requirements. Key Responsibilities Execute Commissioning,...
- ...financial institutions and retailers across the globe.Job DescriptionCustomer EngineerDescriptionPosition SummaryPosition name: Customer Engineer 1Planning organization: Worldwide Customer ServicesPlanning sub-organization (optional):Headcount function: Customer...Work at officeLocal areaWorldwideFlexible hoursShift workNight shiftWeekend work
- ...backend services API development - endpoints die de frontend nodig heeft Database design en optimalisatie Nauw samenwerken met onze AI engineer voor continu verbeteren van AI functies en data pipelines Security best practices implementeren Kritische skills Sterke Python...
- Select how often (in days) to receive an alert: Enviornmental, Health, and Safety Specialist Location: Morristown, IN -Indiana, US, 46161 City : Morristown State : Indiana (US-IN) Country : United States (US) Requisition Number : 46158 A Day in the Life: The Environmental...For contractorsWork experience placementLocal area
- ...Systems Engineer - Infrastructure Services Division BlueStorm Technologies has an excellent career opportunity for an experienced Systems Engineer. This is an opportunity to become a member of our Infrastructure Services Team supporting our clients as well as providing...Remote work
- ...Environmental Compliance Engineer, Air Quality Engineer, Environmental Consultant, Emissions Engineer Build a Career Protecting the Environment PROtect is seeking an Environmental Engineer to support environmental compliance programs at large industrial facilities including...For contractorsInternshipWork at office
- ...transportation and storage services for our customers. Our 14,000 miles of pipeline and... ...online at We are currently looking for an Engineer I, II, III/Project Manager for our Dillsboro... ...and schedules, provide oversight and quality management of third‑party engineering...Contract workFor contractorsWork at office
$84k - $115.5k
...empowered to support your teammates, your customers, and especially your community. Under... ...Job Summary We are looking for a Project Engineer who will be responsible for maintaining... ...under that hospital’s roof. In addition to quality products, we make sure they are...Permanent employmentFull timeFor contractorsLocal areaVisa sponsorship$62.2k - $127.3k
...The Opportunity:** CACI is seeking a Model-Based Systems Engineer (MBSE) to support our customer at NSWC Crane.What You’ll Get to Do:Provide engineering... ...the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation...Contract workWork experience placementFlexible hours- Mechanical Engineer Position Purpose The Mechanical Engineer is responsible for providing HVAC design support under limited supervision... ...of job performance success. Attention to Detail - Produces high quality, detailed work based on established standards, guidelines and...Work at office
- ...behaviors. Use tools such as DOORS to capture, document, and track system requirements and ensure alignment with project goals and customer needs. Participate in FMEA activities to identify potential failure modes, their effects, and the likelihood of occurrence within...
$120k - $125k
...reps and HVAC industry partners. Build strong relationships with engineering firms, design/build teams, mechanical contractors, and select... ...strategic channel development, hands-on sales leadership, and customer insight gathering to strengthen market presence and deliver...For contractorsLive in- ...as what you do while at work. Where Your Career is a Force for Good! The American Red Cross is currently seeking a Building Engineer for the . The position is based in Johnstown but will include travel throughout the state. The primary facility in Johnstown is...Temporary workLocal areaFlexible hours
- ...reach $28.5 billion by 2028. We are looking for a focused Sales Engineer to be a technical resource for Cato Network’s field sales force... ...about understanding technical issues to ensure complete customer satisfaction through all stages of the sales process. Responsibilities...
- ...the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the... ...security? We are currently seeking a passionate and driven Sales Engineer to join our exceptional team. As a Sales Engineer, you will...Remote work
- Description This full-time position requires a strong foundation in engineering design principles and concepts and strong communication skills. PRHTA design standards, plan preparation procedures, understanding of roadway geometrics, and roadside safety are preferred. For...Full timeWork at office
- ...and more exclusive features. The Mechanical Engineer will lead the design, development, and... ...manufacturability, assembly sequence, and customer experience to drive solutions that improve assembly efficiency, enhance quality, and deliver lasting value to the end user....For contractorsWork experience placement
$33.76 per hour
Cullerton Group has a new opportunity for a Mechanical Engineer 2 . The work will be done onsite full-time in Lafayette, IN . This is a... ...and test mechanical components, systems, and equipment Analyze customer design proposals, specifications, and manuals to determine...Permanent employmentFull timeInternshipWork at office- ...continuous improvement initiatives across the manufacturing operation. The Process Technologist will work closely with Engineering, Operations, Quality, and R&D teams to improve product quality, process efficiency, and food safety performance. Key Role Facts Location:...
- Mechanical Engineer Job ID: 2615543 Location: Crane, IN, United States Date Posted: Aug... ...Base directly supporting the Government Customer, with occasional trips to SAIC’s facility... ...recommend corrective actions Create Quality Acceptance documents using drawings and...Full timeInterim roleRemote workShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Quality Engineer. Be the first to apply!
- customer engineer Indiana, PA
- work from home customer Indiana, PA
- amazon customer Indiana, PA
- customer satisfaction Indiana, PA
- customer Indiana, PA
- customer project program manager Indiana, PA
- customer marketing Indiana, PA
- customer retention Indiana, PA
- quality lead Indiana, PA
- water quality scientist Indiana, PA

