Key Account Manager (Midwest US region)

About the company

VH Devro is the customer-facing brand of Van Hessen and Devro, two globally recognized leaders in the production of natural casings, collagen casings and gels, serving customers in over 110 locations worldwide. Together, we’ve over 200 years combined experience of supplying food manufacturers worldwide. We’re proud to serve 110+ countries through a workforce of around 4,200 people. From technology to circularity, optimization to innovation, reliability to quality, you can depend on us for expert advice and support.

About the role

We're looking for a commercially driven Key Account Manager to lead, develop, and grow relationships with some of our most important customers across the Midwest region. This is an exciting opportunity for a skilled account management professional who thrives on building long-term partnerships, delivering customer value, and driving sustainable business growth.

As a trusted advisor to key customers, you'll play a pivotal role in shaping account strategies, identifying new opportunities, and collaborating with cross-functional teams to deliver an exceptional customer experience.

Responsibilities

• Manage and grow relationships with a portfolio of strategic key accounts across the region
• Act as the primary commercial contact and trusted partner for customers, building strong relationships with influencers, decision-makers, and key stakeholders
• Develop and execute strategic account plans focused on customer retention, growth, and profitability
• Conduct regular business reviews and strategic planning meetings with customers
• Identify and pursue opportunities for new business, increased market share, and new revenue streams
• Collaborate closely with Technical, R&D, Operations, Supply Chain, and Finance teams to deliver the best possible customer experience
• Manage sales forecasts and contribute to delivering regional business objectives within budget
• Share best practices and contribute to the continued development of commercial excellence across the business
• Build your profile as a respected industry partner and market influencer

About you

• Proven success in B2B sales and key account management, both direct and through distribution channels
• Strong experience in strategic selling, consultative selling, and new business development
• Ability to engage and influence stakeholders at all levels of an organisation
• Strong commercial acumen with the ability to develop long-term sales strategies and drive execution
• Excellent relationship-building, negotiation, and influencing skills
• Financially aware, results-focused, and able to balance customer needs with business objectives
• Proven ability to lead change, improve performance, and support the development of others
• Broad understanding of commercial business operations, including sales, marketing, finance, and supply chain functions
• Proficient using MS Excel, Word, Outlook and Salesforce or another CRM

Desirable

• Experience managing large international or global accounts within the food industry is advantageous
• Bilingual in English and Spanish is a plus
• Bachelor's degree or equivalent experience is desirable

At VH Devro our cultural principles aren’t just words—they guide how we work every day and how we deliver success together.

✔ We Act Like Owners

✔ We Care Because It Counts

✔ We Push for Progress

✔ We Are Even Better Together

We are looking for someone who:

• Takes real ownership in their role
• Cares about doing things the right way
• Looks for ways to improve and work smarter
• Brings people together to meet our business goals

Travel & Location Requirements

This role offers a flexible, home-based working model with 40-50% travel across the Midwest region to establish strong customer relationships and drive business growth. Candidates should be located within the Midwest or upper Midwest states , with convenient access to major highways and airports to support regular travel.

Please note this is a Direct Search led by VH Devro. Applications from agencies will not be accepted nor will fees be paid for unsolicited CVs.

Equality and diversity at VH Devro / Saria group of companies

We value diversity and are committed to an inclusive working environment in which all employees are respected and supported regardless of gender, age, ethnic origin, religion, sexual orientation, disability, or social background. We expressly welcome applications from people with a wide range of perspectives and experiences. Our goal is to ensure equal opportunities and actively combat discrimination – both in the application process and in everyday working life.