Senior Business Process Consultant

Senior Business Process Consultant

Location: Baltimore, MD, USA (Hybrid)

Fulltime with 2 and half years contract.

Minimum Qualifications:

• An understanding of the Business Analyst Book of Knowledge (BABOK)
• Business Analyst CBAP (The IIBA.org) Certification or PMI BA Certification or Scrum Certification OR other industry equivalent certification.

Preferred Experience:

• At least five (5) years of experience in Software Development Life Cycle, Requirement Lifecycle and Requirement Management to include the following:
• Requirements elicitation and definition
• Requirements planning and management
• Gap analysis / Requirement documentation
• Requirement verification and validation
• Conducting feasibility studies
• Preparing business cases
• Solution assessment and validation
• Prior experience and expertise in at least four of the following types of systems: Asset Management System / Budget System / Document Management System / Financial System / Infrastructure Support / Maintenance Management / Management Reporting / Procurement Systems / Project/Program/Portfolio Management Systems / Business Process Improvement
• Prior experience creating use cases for System Design (e.g. system personalization/customization) support
• Prior experience leading and supporting efforts where SDLC, Waterfall, Agile, and Hybrid methodologies were employed
• Solid understanding current and emerging IT products, services, processes, and methodologies along with a continuing understanding of business functions and processes
• Excellent contract management, coordination and organizational skills
• Familiar with JIRA, or other requirement management applications

Responsibilities and Tasks:

• Participate in the Project Preliminary Planning phase, which covers the receipt/review of initial project requests, refinement of the project request, and development of the business case and concept proposal.
• Produce project feasibility and cost benefit analysis reports to assist MDTA executive management in determining whether a project should proceed.
• Transition a project from idea or concept through preliminary planning phase to become a chartered project.
• Assist with project scope definition and management plan.
• Capture requirements as it relates to the different levels of influence between stakeholders. Correctly identify project stakeholders and respective Subject Matter Experts (SMEs) through stakeholder analysis and management.
• Facilitate elicitation session(s) with large group of stakeholders.
• Understand and communicate information on the requirements development and management process to the project team.
• Differentiate between modeling techniques to determine which is appropriate for a project. (i.e. use cases, workflow, swim lanes, context diagrams)
• Develop and utilize modeling tools and techniques to communicate with the stakeholders.
• Develop, maintain and present different requirement documents - business, functional, non-functional.
• Use JIRA to manage the lifecycle of requirements.
• Conduct quality review walkthroughs of business requirements documentation.
• Facilitate and obtain signoff on requirements documentation.
• Implement and enforce a change management procedure for requirements documentation.
• Comprehend basic to complex business issues; contribute to Information Technology projects by translating business needs into understandable requirements.
• Operate as a spokesperson for the business departments as they interact with MDOT and MDTA DoIT groups to determine appropriate computer-related solutions to business problems.
• Examine a business activity to help decide whether new IT solutions will improve productivity.
• Elicit and document existing business models and workflows with the applicable SMEs.
• Provide recommendations related to proposed solution.
• Deliver informative, well-organized presentations.
• Understand the role of the system in the big picture and provide ideas and recommendations regarding the evolution of the system and any project interdependencies to consider.
• Create and present cost specifications for possible improvements using variety of technical and analytical tools
• Produce high-level outline designs or use cases to aid in the development and construction of requirements.
• Provide client support and consultation for IT issues and make recommendations on applicable technology.
• Identify the benefits of a project, potential project team members, project deliverables, and appropriate project performance metrics.
• Identify initial performance measures that will be used to determine whether the project was successful.
• Attend internal MDOT and MDTA staff meetings as requested.
• Facilitate communication and project meetings in the absence of the project manager.
• Provide post project implementation support.
• Perform other duties as assigned.