Customer Care Associate

Customer Care Associate (Temp-to-Hire) North Haven

We are seeking a detail-oriented Customer Care Associate for a temp-to-hire opportunity. This role is ideal for someone who enjoys supporting customers while working heavily with data, files, and administrative processes behind the scenes.

Key Responsibilities:

• Support customer accounts through data entry, file uploads, and record management
• Process invoices and orders with a high level of accuracy
• Match, verify, and reconcile numerical data and customer records
• Respond to customer inquiries and provide timely updates as needed
• Maintain organized documentation, spreadsheets, and reports
• Communicate with internal teams and external contacts to resolve discrepancies

Requirements:

• Strong Excel skills (data entry, spreadsheets, basic formulas)
• High attention to detail, especially when working with numbers and data
• Previous customer service or administrative experience
• Ability to manage multiple tasks in a fast-paced environment
• Strong communication and organizational skills

Schedule:

• Must be flexible to work between 8:00 AM – 6:00 PM

This is a great opportunity for someone who enjoys a mix of customer interaction and data-driven administrative work, with the potential to grow into a long-term role.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.