Complex Luxury Sales Manager - Six Senses & InterContinental Grenada
$30 - $40 per hourFull-time
IHG Hotels & Resorts
JOB OVERVIEW: We are seeking a dynamic and results-driven Luxury Sales Manager to join our Grenada Sales Team. This role will support these properties:
- Six Senses La Sagesse, Grenada
- InterContinental Grenada (opening in 2026)
- Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.
- Actively prospect, qualify, and close business with consortia, luxury lifestyle tour operators and wholesalers, and others.
- Promote and educate potential clients on the island destination, activities, and amenities.
- Achieve personal and team goals as assigned.
- Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
- Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures
- Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.
- Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.
- Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
- Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets. Actively seek and share group leads for other segments in sales.
- Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
- Interact with outside contacts:
- Guests - to ensure their total satisfaction
- Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. - to ensure repeat business, follow up on events, and generate new business
- Other contacts as needed (Professional organizations, community groups)
- May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process.
- Perform other duties as assigned.
- May serve as "manager on duty" as required.
- This job requires ability to perform the following:
- Frequently standing up or moving within and outside of the facility
- Carrying or lifting items weighing up to 25 pounds
- Handling objects
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
- Problem solving, reasoning, motivating, organizational and training abilities are used often.
- Ability to travel to attend workshops, tradeshows, conventions, etc.
- May require a valid Driver's License.
- May be required to work nights, weekends, and/or holidays.
- The hourly range for this role is $30.00 -40.00. + Bonus Eligibility
- Medical, dental, vision, life, and disability insurance
- Matching 401(k) retirement plan
- Generous paid vacation, holidays, and wellness days
- Global hotel discounts with IHG Employee Room Benefit Program
- Most importantly - Room to Lead with Purpose and Grow with Passion
- Show We Care - You listen, respond, and act with genuine empathy.
- Aim Higher - You challenge the status quo and embrace strategic risk.
- Celebrate Difference - You value diverse perspectives and inclusive leadership.
- Do the Right Thing - You lead with integrity and humility.
- Work Better Together - You collaborate across departments, cultures, and disciplines.
Vacancy posted 3 days ago
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