HR Systems (HRIS) Manager

HR Systems Manager

Rockland Trust is a full‑service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision‑making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long‑standing philosophy—Where Each Relationship Matters®—guides how we work with our customers, colleagues, and communities every day.

At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values‑driven culture that encourages professional growth, innovation, and work‑life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long‑term careers.

Rockland Trust is seeking an HR Systems Manager to lead the HRIS optimization, and day-to-day management of our Oracle Fusion HCM platform, including Oracle Recruiting Cloud (ORC). This role blends HR expertise with advanced technical capability to deliver scalable, efficient, and user-friendly HR technology solutions.

As a key member of the HR team, this individual will own the end-to-end lifecycle of HR systems, driving continuous improvement, system innovation, and business alignment across Talent Acquisition, Core HR, and Talent Management functions

Position Summary

The HRIS Manager is responsible for the strategic management, optimization, and support of the organization's Human Resources Information Systems (HRIS). This role serves as the primary liaison between Human Resources, IT, Payroll, Benefits, and other business stakeholders to ensure HR technology solutions effectively support business objectives, enhance employee experiences, maintain data integrity, and drive operational efficiency.

The HRIS Manager will oversee system administration, reporting and analytics, process improvements, system integrations, testing, compliance, and ongoing HR technology initiatives. Experience with Oracle HCM is preferred but not required; experience with other enterprise HRIS platforms is also valued.

Key Responsibilities

• Manage day-to-day administration and optimization of HRIS platforms and related HR technology solutions.
• Partner with HR, Payroll, Benefits, Finance, and IT teams to identify business requirements and implement system enhancements.
• Lead HRIS projects, including system implementations, upgrades, enhancements, integrations, and process improvement initiatives.
• Ensure data accuracy, system integrity, security, and compliance with applicable regulations and company policies.
• Develop, maintain, and analyze HR reports, dashboards, metrics, and workforce analytics.
• Manage system testing, including configuration changes, upgrades, and new functionality.
• Participate in all phases of the Software Development Lifecycle (SDLC), including requirements gathering, solution design, development, testing, deployment, documentation, and post-implementation support.
• Develop and maintain technical documentation, functional specifications, test plans, deployment procedures, support documentation, and related system artifacts.
• Operate within formal IT Change Management processes and governance frameworks to ensure controlled implementation of system changes.
• Prepare, document, and present application changes through Change Advisory Board (CAB) or similar approval processes.
• Perform impact assessments, risk analysis, rollback planning, deployment validation, and post-implementation reviews for system enhancements, upgrades, and production changes.
• Ensure adherence to development controls including version management, peer review processes, segregation of duties, release governance, and production migration standards.
• Troubleshoot system issues and partner with vendors and internal stakeholders to resolve them efficiently.
• Develop and maintain documentation, workflows, and training materials for HR system users.
• Evaluate emerging HR technology trends and recommend solutions that improve HR operations and employee experience.
• Support audits, compliance reporting, risk, vendor management, and data governance initiatives.
• Support internal and external audits, compliance reviews, and regulatory examinations related to technology processes, controls, system security, change management, and governance requirements.
• Lead and develop HRIS team members, as applicable.

Qualifications

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field.
• 5+ years of progressive HRIS, HR technology, systems administration, or related experience.
• Experience managing enterprise HRIS platforms, such as Oracle HCM, Workday, UKG, SAP SuccessFactors, ADP, Ceridian Dayforce, or similar systems.
• Oracle HCM experience is a strong plus.
• Strong understanding of HR processes, including employee lifecycle management, benefits, compensation, payroll interfaces, talent management, and reporting.
• Experience with system integrations, data management, and HR reporting tools.
• Demonstrated experience working within a formal SDLC framework in a regulated environment, preferably banking, financial services, insurance, or other highly controlled industries.
• Experience creating and maintaining technical documentation, functional specifications, test plans, deployment procedures, and support documentation.
• Strong understanding of development controls including version management, peer code reviews, segregation of duties, and release management.
• Experience operating within formal IT Change Management processes aligned with industry frameworks such as ITIL, COBIT, or equivalent governance models.
• Demonstrated understanding of change controls, production migration processes, approval workflows, deployment governance, and release management practices required in regulated financial environments.
• Experience supporting internal and external audits, compliance reviews, risk assessments, and regulatory examinations related to technology controls and system governance.
• Advanced analytical, problem-solving, and project management skills.
• Strong knowledge of data privacy, security, and compliance requirements.
• Excellent communication skills with the ability to collaborate across technical and non-technical teams.

Preferred Qualifications

• Experience leading HR system implementations or major upgrades.
• Knowledge of reporting and analytics tools.
• Experience with integrations, APIs, and data migration projects.
• Relevant HRIS, HR technology, or project management certifications.

Success Factors

• Strategic thinker with a continuous improvement mindset.
• Strong customer service orientation and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Passion for leveraging technology to improve HR operations and employee experience.

Benefits & Culture

Our goal is to offer our colleagues the most generous benefits package possible. We provide a comprehensive suite of benefits designed to support your health, financial security, and overall well-being. Benefits include competitive compensation with performance-based incentive awards, health and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an award-winning wellness program, and much more!

At Rockland Trust, you'll find a respectful and inclusive environment where everyone has the opportunity to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pay Transparency

Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company's good-faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards, or stipends.

Accessibility & Accommodations

We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.