Host / Hostess

Job Description

Job Description

HomeGrown is different from any other restaurant job. We’ve taken the idea of everyday kindness and made a part of everything we do:

The Schedule : We arrive to work early, but we're off by at least 3:30pm every day

The Pay and Benefits : Making the same or better pay than traditional restaurant gigs, plus paid-time off, vision, dental and medical for full-time team members. This position is an hourly position that receives tip share. Did we mention no dinner shifts?!

The Culture : A work environment characterized by kindness, a welcoming spirit, teamwork and personal development.

If all that sounds desirable to you -- come join our Team at HomeGrown : A Daytime Eatery. We are Rogers' Newest, hottest, and busiest, breakfast/brunch place! Come join our new restaurant team and help us show the good people of Northwest Arkansas what a great breakfast/brunch experience is all about!

At HomeGrown we believe in ‘Local when it’s better’ – so we seek out and partner with local food purveyors, dairy farmers, bee hivers, etc. who share our commitment to freshness, quality, and community! And we do it all while Cultivating Kindness – with the basic idea that being considerate, polite, and NICE matters just as much as serving great eggs and tasty bacon…

And HomeGrown is more than just Rogers, we’ve been around since 2017 and already have several locations.

We are part of Thrive Restaurant Group , a family-owned restaurant company that’s been in business for over 50 years. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun, family atmosphere and are interested in learning business, leadership, and hospitality, HomeGrown is the place for you. And… you’ll be done with work by 3:30 pm!

Title: Host/Hostess (Front of House Team Member)

Invitation: To love and serve people by Cultivating Kindness in a way that makes our guests feel welcome on their way in, and valued as a guest on their way out. This position is also designed to serve their teammates in a supportive manner to ensure all guests are taken care of at the highest level!

Specific Functions and Duties:

• Communicating with the other host/hostesses, bussers, servers, bartenders, and management team to ensure tables are updated in our seating system and readily available for the next guests.
• Maintain our seating system and waitlist.
• Answering the phone.
• Providing exceptional service for the guests who order take out from us.
• Pre-bussing tables in the dining room when all dirty tables are clean.
• Bussing/cleaning tables inside the restaurant as well as on the patio, and helping clean the bar top as needed.
• Replace sanitizer in spray bottles and buckets as needed to ensure safety and sanitation.
• Clean, disinfect, and sanitize work areas before, during and after shift.
• Assist with stocking glassware, water bottles, plate ware, silverware, dishes, etc. as needed.
• Complete assigned daily and weekly cleaning projects.
• Complete daily restaurant maintenance program.

Qualification Standards:

• A positive attitude and desire to learn and grow
• Friendly and upbeat personality.
• Able to place plates, utensils, pans and cases on high and low shelves.
• Reading, writing, and verbal communication skills required.
• Ability to follow directions exactly as expected.
• Ability to work fast, safe, efficient, and accurately for periods of up to 10 hours per day.
• Attention to detail.
• Mobility required during the entire shift.
• Ability to carry bus tubs full of dishes and miscellaneous items from the tables, throughout the entirety of the restaurant.
• Able to respond in emergency situations to avoid imminent dangers to self and others.

Physical

There are physical demands that come with this role. To be successful in this role you’ll be regularly required to 1) navigate throughout the restaurant and communicate with guests, 2) move and grasp items up to five pounds, 3) occasionally lift and/or move up to 50 pounds, 4) bend and stoop. You must have adequate vision to be able to discern cleanliness throughout the restaurant and operate a touchscreen. To perform these essential functions, reasonable accommodations may be made if you have disabilities.

Thrive Restaurant Group is an Equal Opportunity Employer.