Slate CRM Administrator

CRM Administrator The CRM Administrator will regularly assess and make strategic and operational improvements and recommendations with Slate Technolutions. The CRM Administrator will serve as the primary technical and systems Slate expert for the Office of Admissions. Operations Maintenance, Development, and Enhancement Assist in managing the ongoing implementation, configuration, testing, and maintenance of Technolutions Slate in order to provide comprehensive, long-term solutions. Assist in increasing efficiencies of application processing and daily operations, including implementing new Slate functionality, database testing, new technology initiatives, etc. Work with project coordinators of the Undergraduate Admission, Graduate Admissions, and Financial Aid teams to manage various processes, including file review, scholarship review, recruitment travel, event management, decision release, drip marketing campaigns, transfer student population, international students, athletic recruits, non-degree students, etc. Assist with annual Cycle Prep, which is the process in which Slate is prepared for the next admission cycle. The process begins in mid-March and continues until mid-August and primarily entails auditing and updating Slate and the Common Application to ensure processes are effective, efficient, and able to accept information for the new application cycle. Create, edit and audit new and existing forms, queries, and reports. Data Management, Importing, and Reporting Manage data and records in Slate as it relates to prospective students, applications, organizations, organization contacts, community-based organizations, alumni volunteers, student ambassadors, etc. Create, test, and maintain data imports and exports, including the Common Application, ACT, College Board, and other ad hoc vendor files. Work with the Admissions and IT teams to monitor, integrate and automate Slate to PowerCampus data transfers, incorporate Financial Aid and Human Capital data into Slate, and determine overall Undergraduate and Graduate Admission and Financial Aid data and reporting needs in Slate. Maintain data integrity by developing and performing regular comprehensive data audits and clean-up projects. Training and Ongoing Support for Internal and External University Constituents Serve as the CRM resource for users university-wide, including Marketing & Communications, Information Technology Services, Academic Advising, Records, Alumni Engagement, Student Engagement, Athletics, Honors Program, etc. Co-manage internal and external Slate user accounts and permissions in Slate. Coordinate regular Slate training sessions with internal and external constituents. Qualifications Bachelor’s degree required. 3+ years of experience with CRM systems, particularly Technolutions Slate. Knowledge of SQL is also highly desired. Very strong attention to detail and accuracy. Strong critical/analytical thinking skills in order to troubleshoot issues and solve problems. Must be process-driven with the willingness and ability to learn new systems. Must possess high level of initiative and ability to work independently. Excellent written and verbal communication skills; editing/proofreading a plus. Full-time Faculty and Staff Benefits Include Employer-Subsidized Health Care Plan Dental and Vision Plan Health Savings and Flexible Spending Accounts 403(b) Retirement Savings Plan with Employer Match Group Life and Accidental Death & Dismemberment (AD&D) Insurance at No Cost Supplemental Insurance Available for Employee, Spouse and Dependents Other Voluntary Plans (Legal, Identify-Theft, Accident, Critical Care, etc.) Employee Assistance Program Tuition Remission for Employee, Spouse and/or Dependents Tuition Exchange Program offering Reciprocal Scholarships Nationwide at 600+ Colleges and Universities 14 Paid Holidays, as well as the Week after Christmas Off with Pay Paid Days Off on Fridays in the Summer Months Birthday as a Paid Day Off Generous Vacation Policy New Jersey Earned Sick Leave Employee Discount Program Equal Opportunity / Veteran/Disability Employer Saint Elizabeth University is an Equal Opportunity/Affirmative Action/ Veterans/ Disability Employer. Applicants from diverse backgrounds are encouraged to apply. Saint Elizabeth University is a designated minority serving undergraduate institution. #J-18808-Ljbffr 6AM City, LLC