Office Clerk

Now Hiring an Office ClerkSpringfield, MASchedule: Monday through Friday, 6:00 a.m. to 3:00 p.m. Hours may vary based on operational needs. Pay: $27.50 per hourAt First Student, our Office Clerks help keep the location organized and its daily transportation service running smoothly. This position supports employees, location leadership, drivers, and the dispatch team through accurate recordkeeping, payroll support, scheduling, communication, and general administrative work.If you are organized, dependable, and comfortable supporting a busy transportation operation, this is an excellent opportunity to join our Springfield team.What You'll DoProvide daily administrative support to the dispatch teamHelp answer phones, respond to routine questions, and direct calls appropriatelyAssist with communicating route updates, delays, and scheduling changesHelp maintain driver attendance, route coverage, and sign-in informationPrepare and organize route sheets, dispatch documents, and other operational recordsSupport dispatchers during busy morning and afternoon service periodsHelp ensure contractual, company, and legal requirements are metMaintain accurate employee, operational, and location filesPrepare reports, schedules, correspondence, and other documentsPrepare meeting agendas and coordinate appointmentsReview and submit payroll information accurately and on timeAssist employees and drivers with administrative questionsEnter and update information in company systemsCommunicate professionally with employees, drivers, customers, and internal departmentsComplete additional administrative and operational assignments as neededWhat You'll BringHigh school diploma or equivalentTwo years of administrative, office, dispatch support, or related experience preferredExperience with Microsoft Office products, including Outlook, Word, and ExcelBasic computer, data-entry, and 10-key skills preferredExcellent verbal and written communication skillsStrong attention to detail and recordkeeping abilitiesExcellent organization and time-management skillsAbility to manage multiple priorities and meet deadlinesAbility to remain calm and professional during busy operational periodsComfort working with phones and supporting frequent communicationDependable attendance and punctualitySelf-motivated approach with the ability to work independentlyProfessional and helpful customer-service skillsJoin Our TeamThis position is an opportunity to play an important role in keeping our Springfield office and transportation operation organized. You'll work closely with dispatchers, drivers, employees, and location leadership while helping the team provide safe and reliable student transportation.Apply today to become part of the First Student team in Springfield, MA.First Student is an equal opportunity employer. We strive to attract and retain a diverse workforce and are committed to fostering an inclusive workplace where all employees are valued and respected. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. First Student maintains a drug-free workplace and complies with all applicable federal, state, and local employment laws.Language Requirement This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.