Legal Office Assistant
Metasys Technologies, Inc.
Legal Office Assistant
Seeking a customer-focused Legal Office Services Associate to support print, copy, scan, mail, and office services operations within a legal environment. This role involves handling highly sensitive and confidential documents, operating office equipment, supporting legal staff, and ensuring accurate, high-quality work under tight deadlines. The primary focus is print, copy, scanning, and mail services, with cross-training opportunities in hospitality and printer fleet support.
Responsibilities include operating high-volume copiers, printers, scanners, mail processing equipment, and related office machinery. Perform copying, printing, scanning, OCR processing, file conversion, file naming, electronic file management, and document formatting. Manage Table of Contents (TOC) creation and perform FTP file transfers as required. Complete binding, finishing, quality control, final document checks, and document preparation tasks. Process, sort, distribute, and deliver incoming and outgoing mail, packages, faxes, and shipments. Calculate postage, apply necessary shipping materials, and support shipping and receiving activities. Maintain copier and printer functionality through routine inspections, basic troubleshooting, and service coordination. Clear paper jams, monitor equipment performance, and escalate technical issues when needed. Maintain supply inventories, billing logs, service records, meter readings, and management reports. Distribute office supplies, mail, and completed projects to designated locations within and outside the site. Perform filing, records management, archiving, document retrieval, and document purging activities. Coordinate projects completed off-site and assist with document production workflows. Respond to customer inquiries regarding project status, timelines, and service requests. Support legal secretaries, paralegals, project managers, associates, partners, and other staff with office service needs. Maintain organized, clean, and well-stocked work areas. Assist with hospitality services and printer fleet support as needed. Lift, move, and transport materials weighing up to 50 pounds. Travel between buildings as required. Perform additional duties as assigned.
Requirements include a high school diploma, GED, or equivalent work experience. Completion of required legal industry training within designated timeframes. Minimum 1 year of legal industry experience strongly preferred. Previous experience in copy, print, mailroom, document services, records management, or related office services preferred. Strong customer service skills with a professional and polished demeanor. Excellent verbal and written communication skills. Proficiency with Microsoft Office Suite and email systems. Ability to operate printers, copiers, scanners, postage machines, fax machines, and other office equipment. Technical aptitude and basic troubleshooting skills for office equipment. Knowledge of document management systems and workflow processes preferred. Understanding of shipping, receiving, mail distribution, and package handling procedures. Strong organizational, problem-solving, and multitasking abilities. Ability to work independently, prioritize tasks, and meet tight deadlines in a fast-paced legal environment. Ability to read and understand technical manuals and written instructions. Ability to maintain confidentiality and handle sensitive legal documents with discretion. Ability to lift up to 50 pounds. Professional appearance and adherence to a business casual dress code.
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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