Director of Hospice Operations/Administrator

Job Description Job Description Director of Hospice Operations / Administrator Overview We are seeking a results-driven Director of Hospice Operations / Administrator to lead the day-to-day and strategic operations of our hospice agency across Los Angeles and Orange County. This role requires a seasoned hospice leader with strong operational expertise, business development acumen, and enough clinical knowledge to oversee and ensure the delivery of compliant, high-quality patient care. The ideal candidate brings proven hospice leadership, a record of growth, and a hands-on management style that fosters accountability, collaboration, and excellence. Key Responsibilities Operational Leadership Oversee all hospice operations, ensuring compliance with federal, state, and accreditation standards. Develop and execute strategies to improve efficiency, workflows, and patient satisfaction. Partner with the Board and executive team to define goals and drive sustainable growth. Maintain continuous readiness for surveys and audits through proactive quality assurance. Business Development & Growth Lead census growth through partnerships, outreach, and referral relationships. Collaborate with marketing and liaisons to strengthen the agency’s visibility and reputation. Identify new opportunities through market analysis and community engagement. Clinical Oversight Work with the DPCS to align clinical operations with best practices and hospice standards. Participate in IDT/IDG meetings and monitor patient care outcomes. Support quality improvement initiatives to enhance patient experience and documentation accuracy. Leadership & Staff Development Provide mentorship and leadership to clinical and administrative teams. Recruit, train, and retain high-performing staff who reflect the agency’s mission. Conduct performance reviews and ensure adequate staffing for quality care. Financial & Administrative Management Collaborate with finance to develop and manage budgets responsibly. Track KPIs and implement strategies to improve productivity and control costs. Oversee accurate reporting and compliance documentation. Identify and implement operational efficiencies and cost-saving opportunities. Community & Stakeholder Relations Serve as the primary agency representative to regulators, partners, and the community. Promote the agency’s mission, values, and services to strengthen credibility and trust. Qualifications Bachelor’s degree required; Master’s in Nursing, Healthcare Administration, or related field preferred. RN license strongly preferred but not required with proven hospice leadership and clinical oversight experience. 5+ years of hospice leadership in operations, administration, or business development. Deep knowledge of Medicare Conditions of Participation and hospice regulations. Demonstrated success in improving operations, leading teams, and growing census. Excellent communication, leadership, and strategic planning skills. Compensation & Benefits Base Salary: $110,000–$130,000 annually, based on experience Bonus: 10–20% of base salary, tied to census growth, performance, and quality outcomes Benefits: Health, dental, and vision insurance 401(k) with matching Paid time off and holidays Mileage reimbursement Supportive, mission-driven culture focused on compassionate end-of-life care Join Our Leadership Team If you are an experienced hospice professional who thrives on leading growth, operations, and quality care, we invite you to apply. Join a dedicated team committed to excellence, compassion, and meaningful impact in the lives of patients and their families.