Strategy & Operations
AccrueTalent
Job Description
Job Description
We believe the traditional CS model of adding headcount as customers scale is broken in the AI era. We're looking for one extremely high-leverage person who can be a 10 to 100x multiplier on customer success — not an army of junior CSMs.
This role sits at the intersection of operations, product, and engineering. You'll own the problem of getting customers from signed contract to fully activated as fast as possible, then build the systems, automations, and tools to make that process scalable. You'll own a handful of accounts to stay close to the customer experience while spending most of your time productizing what's currently manual.
Responsibilities
- Build automations, internal tools, and AI-powered workflows to scale customer onboarding and support
- Own the full activation journey: HRIS setup, competency creation, first value delivered
- Manage a small portfolio of accounts to maintain direct customer exposure
- Partner with engineering to translate customer friction into product improvements
- Create structured playbooks and processes for a growing team
- Eventually hire and manage support resources (including potentially offshore)
Qualifications
- AI-native operator: You use AI tools naturally in your day to day — not just ChatGPT, but building real solutions with tools like Claude, Lovable, or Replit. You're comfortable enough to spin something up for a customer without needing an engineer.
- Zero-to-one builder: You've built something recently with AI tools and you're excited about what's now possible.
- Leverage-focused: You'd rather design a process that handles 100 customers than personally shepherd 10. You build systems so the work scales without you.
- Startup DNA: Co-founder experience, early employee at a high-growth company, or a consulting background where you've had to figure things out without a playbook.
- Strong communicator: You can run a customer call independently and translate technical concepts clearly to non-technical audiences.
- Experience: 3 to 6 years with a mix of structured analytical training (consulting, IB, PE, or similar) and hands-on operator experience at an early-stage startup. You've worn multiple hats and figured things out without a playbook.
- Experience at McKinsey & Company or Bain & Company is a nice to have
Vacancy posted 19 days ago
Similar jobs that could be interesting for youBased on the Strategy & Operations in New York, NY vacancy
$135k - $175k
...project‑leadership skills to join a high‑visibility COO/Corporate Strategy team. This individual will work closely with senior leaders... ...partners to tackle some of the most important strategic and operational challenges facing the organization. The role offers meaningful...OperationsFull timeWork at officeTalent Depot
New York, NY1 day ago- ...billions of real-world signals into revenue intelligence, so operators can optimize every lever across their portfolio and actually talk... ..., playbooks, structure - you'll be the one who creates it. Strategy. You'll work directly with the founding team on questions...OperationsFull timeWork at office
Rentana
New York, NY1 day ago $140k - $180k
...is building a team of high-impact generalists who tackle the company's most important problems regardless of function. As a Strategy and Operations Manager, you'll be aligned to a functional department — Marketing, Sales, Customer Experience, or another area of the...OperationsFull timeWork at officeHome officeFlexible hours3 days per weekGlossgenius
New York, NY1 day ago$115k - $160k
...We are a venture-backed team, with headquarters in Denver and operations in Germany and Finland. The market we serve is early, technically... ...dedicated marketing hire at Maybell, structured as a broad strategy and operations role. You will own the execution of our marketing...OperationsFull timeFlexible hoursMaybell Quantum Industries
New York, NY1 day ago$100k - $130k
...replacing administrative chaos with a connected, data-driven operating system that helps practices focus on what matters: patients.... ...You'll report to the CEO and work day to day alongside our Strategy & Ops Lead. Most weeks you're doing the analysis behind a decision...OperationsFull timeApprenticeshipBig Leap Health
New York, NY1 day ago- ...something different - an internal talent acquisition engine that operates like the best sales organizations: data-driven, experimental,... ...support function. What makes this interesting : This role blends strategy with high-leverage execution. You'll design sophisticated...OperationsFull timeContract workWork at officeImmediate startWorldwideFlexible hours
Inspira Education
New York, NY1 day ago - The high-performing Global Monetization Strategy & Operations organization provides business critical insights using data analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay...Operations
$100k - $133k
We’re looking for an experienced Associate to join our growing GTM Strategy & Operations team. Our team solves complex problems that require insight, creativity, and execution through building scalable processes, tools, and systems for our rapidly growing global business...OperationsContract workWork at office$110k - $130k
...50 million Series E round led by Andreessen Horowitz to accelerate this mission. About The Role We’re hiring a GTM Strategy & Operations Senior Associate to drive the projects and strategic insights that unlock growth. This isn’t just internal ops; we’re looking...OperationsFull timeWork at officeLocal areaRelocationEliseai
New York, NY1 day ago$100k - $125k
...Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. Strategy & Operations is a high impact, high visibility team whose mission is to drive strategic priorities across the company. We stay focused on...OperationsFull timeTemporary workWork experience placementAttentive
New York, NY3 days ago$110k - $160k
...of relevant experience Client-facing experience preferred Background in junior banking, junior consulting, or startup strategy and operations Sharp, analytical, and genuinely interested in the AI search space AI-enabled and comfortable working with modern...OperationsFull timeWork at officeRemote worktalentpluto
New York, NY11 days ago$110k - $130k
...highest. This role reports into the Chief of Staff; it is a foundational hire for our operating team and one of the highest-impact roles we can make as we scale. About the Role As Strategy & Operations Associate, you will work shoulder-to-shoulder with our leadership...OperationsRemote workFlexible hoursShift workONETRACK.AI
New York, NYmore than 2 months ago$100k - $150k
...Job Description Job Description Strategy & Operations Associate New York, NY (Hybrid) | $100,000 - $150,000 About Us: We're a profitable fintech platform powering lower middle market M&A. In 2025, we facilitated 12,500+ deals, 1M+ platform connections, and...OperationsRotational programTrueseek
New York, NY19 days ago$124k - $177k
...sophisticated business analyses and advanced modeling.Design processes, tools, and operating cadences to achieve organizational outcomes.Develop comprehensive sales, product or business strategies that solve complex business challenges and address the needs of customers and...Operations$120k - $135k
...rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical... ...Ready to be part of the action? Reporting to the Director, Strategy and Corporate Development, The Associate will help manage the...OperationsWork at office2 days per week3 days per weekTMX Group
New York, NY2 days ago$156.65k - $222k
Define comprehensive business strategies by performing in-depth analysis of market trends and competitive landscapes to solve complex... ...and aligning cross-functional stakeholdersDesign and manage operational cadences, processes, and programs to establish strong business...OperationsFull timeWork at office$160k - $190k
...Our Values: The Principles That Guide Us Our values are the operating system for how we work together and with our partners. They... ...System This is a rare opportunity to join in a generalist Strategy & Operations role within the Office of the CEO team. You’ll be...OperationsFull timeWork at officeWeekend workVerse Medical
New York, NY1 day ago- The high-performing Global Monetization Strategy and Operations (MSO) organization is essential to enabling TikTok's advertising business growth. We partner with business leaders in strategy setting, revenue planning, sales and client incentive policy-making, driving operational...OperationsWork experience placementWork at office
$124k - $165k
The Team: The GTM Strategy & Operations Senior Associate - Marketing will join a global team driving Datadog’s next phase of growth, with a dedicated focus on our Marketing organization. We’re interdisciplinary thinkers leveraging diverse business backgrounds in tech, management...OperationsWork at office$100k - $120k
...around the world while gaining meaningful experience across a variety of disciplines. About the Team Ad Product Strategy & Operations (PS&O) is a hybrid strategy and execution function within Roku's Ad Product organization. We partner with product managers and...OperationsFull timeWork at officeLocal areaRemote workMonday to ThursdayFlexible hoursRoku
New York, NY1 day ago$125k - $140k
...professionals unlock unique insights with greater efficiency and accuracy. We’re seeking a Client Strategy & Ops Associate to help drive customer outcomes and operational excellence as we scale. The Role As a Client Strategy and Ops Associate , you will collaborate...OperationsFull timeShift workFinster Ai
New York, NY1 day ago- DescriptionHey there, Future Data & Strategy Operations Specialist @ Better Collective! ðOur mission is to be the world’s leading digital sports media company, making sports entertainment more engaging and transparent for fans worldwide.Better Collective is the team behind...OperationsWorldwide
- Job Summary: SafeRide Health is in search of a proactive Strategy & Operations Associate (Remote). As a linchpin of our dynamic team, you will drive the analytical initiatives within the Strategy & Operations team. You will lead projects across data analytics, business...OperationsContract workRemote work
$124k - $178k
...qualifications: ~ Bachelor's degree or equivalent practical experience. ~4 years of experience in a management consulting, sales operations, business strategy or corporate advisory role. Preferred qualifications: MBA or graduate degree. Experience managing and...OperationsFull timeWorldwideGoogle
New York, NYa month ago$110k - $190k
...and records at Morgan Stanley; and mitigate risks caused by inaccurate, untimely, or incomplete WM data. Role DescriptionThe Strategy and Operations Team within the WM CDO seeks a Vice President to support a unified global team positioned to achieve its risk objectives...OperationsTemporary workWork at office$90k - $110k
...Duet — Customer Strategy & Operations Associate About us: Duet empowers Nurse Practitioners (NPs) to tackle the primary care crisis by leading their own practices, closing the gap in access while keeping care local. We're a well-funded seed-stage company led by experienced...OperationsFull timeLocal areaDuet
New York, NY1 day ago- Snap Inc. is seeking an experienced Senior Associate to join the Global Ads Go-To-Market (GTM) Strategy and Operations team. You will drive strategic initiatives to accelerate revenue, improve health of GTM motions, and design operating rhythms across cross-functional teams...Operations
- Alternative Payments in New York is seeking a Business Operations & Strategy Associate to join a high-growth team. The role reports directly to the COO and focuses on solving our highest-priority problems by building financial models, automating processes, and leveraging...Operations
$100k - $210k
...client is a unicorn vertical AI company whose agents automate the operational backbone of two industries almost everyone depends on: housing... ...supporting them to drive early traction • Lead go to market strategy including market research, segmentation, positioning, pricing,...OperationsFull timeH1bWork at officeRelocation packageRaydar
New York, NY10 days ago$77k - $202k
...LevelSenior AssociateJob Description & SummaryAt PwC, our people in operations consulting specialise in providing consulting services on... .... These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline...OperationsFull timeH1b
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Strategy & Operations. Be the first to apply!
Related searches
- cannabis operations New York, NY
- business operations New York, NY
- operations support agent New York, NY
- data center operations technician New York, NY
- distributed mission operations New York, NY
- operations representative New York, NY
- hr operations New York, NY
- creative operations New York, NY
- revenue operations New York, NY
- operations dispatcher New York, NY