Virtual Care Coordinator
PRIDE Health
Minimum 3+ years of direct patient care experience Experience with telehealth, Remote patient monitoring technologies Knowledge of quality assurance, data collection, and workflow improvement Familiarity with electronic medical records (EMR) Strong analytical, communication, and problem-solving skills Ability to work in a fast-paced, technology-driven environment Duties: Support virtual patient care and remote monitoring activities Monitor patients for safety, behavior, and clinical needs and elevate concerns to clinical teams Assist with telehealth services , ensuring sessions run smoothly and on time Collaborate with clinical teams, leadership, and technical partners to support telehealth operations Perform case triaging and assignment for virtual monitoring Maintain and track telehealth program data, performance metrics, and reports Conduct quality assurance reviews and recommend process improvements Identify trends and support corrective action plans Provide training and support to staff on telehealth workflows and systems Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts. #J-18808-Ljbffr
Vacancy posted 3 days ago
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