Supervisor, HIM Operations

Department/Unit: Health Information Management Work Shift: Day (United States of America) Salary Range: $64,972.00 - $97,458.00 The HIM Operations Supervisor will oversee and coordinate the daily operations of the Health Information Management (HIM) department, including release of information, prepping, scanning, quality control, analysis, deficiency management, record completion, and physician suspension management. This role is focused on optimizing workflows related to medical records, patient data, and health information systems. The supervisor is responsible for ensuring the accuracy, integrity, and security of patient health records while maintaining compliance with all relevant laws, regulations, and industry standards for AMHS. Essential Duties and Responsibilities Planning and Program Development Attends all mandatory prep refresh sessions and in-service education. Operational Tasks Supervises and provides guidance and training to HIM staff, ensures adherence to established productivity standards, quality standards, and department guidelines. Organizes and establish day-to-day priorities. Must multitask while remaining professional, focused, composed and positive. Hiring, training, and managing HIM staff, including assigning tasks and evaluating performance. Ensuring adherence to relevant regulations, such as HIPAA, and maintaining privacy safeguards for protected health information. Identifying and implementing improvements to HIM processes and workflows. Acts as a bridge between the clinical and administrative aspects of healthcare, ensuring that patient information is handled effectively and ethically. Overseeing HIM operations: This includes managing daily workflows related to medical record retrieval, prepping, scanning, indexing, document type auditing, release of information, and deficiency analysis for hospital and ambulatory (practices and clinics). Optimizes OnBase and Epic workflows. Works closely with other departments, such as clinical divisions and IT, to ensure smooth information flow and resolution of issues. Assists with administrative tasks. This may include preparing reports, approving schedules and timecards, and assisting with special projects. Provides the release of information staff guidance as it relates to regulatory requirements and sensitive information. Partners with medical staff and other departments to resolve issues efficiently. All other duties assigned by HIM leadership. Qualifications High School Diploma/G.E.D. - required Associate's Degree in HIM or a related field - required 2 or more years of experience in Health Information Management (HIM) or related work environment - required 5 years of relevant work experience can be considered in lieu of an associate degree Ability to organize and establish day-to-day priorities. Utilizes critical thinking skills in all aspects of the job. Ability to multitask while remaining professional, focused, composed and positive. Excellent customer service skills. Displays integrity, friendliness, and compassion. Must be able to establish an appropriate and effective rapport with patients, co-workers, and medical staff. Must demonstrate effective and appropriate written and oral communication skills. Ability to take and follow direction in a positive and appropriate manner. Must be flexible. Takes initiative/able to work independently. Embraces new opportunities to grow both personally and organizationally. Must be efficient and effective in the use of resources. Advanced computer skills such as but not limited to Excel, Word, & Microsoft Teams. Strong knowledge of EHR systems, preferably Epic. Must be able to sit, stand and walk for long periods. Ability to read and understand the English language. Ability to effectively maintain confidentiality of records and communicate with all levels of personnel. RHIA - Registered Health Information Administrator - preferred RHIT - Registered Health Information Technician - preferred Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands Standing - Occasionally Walking - Occasionally Sitting - Constantly Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Frequently Working Conditions Extreme cold - Rarely Extreme heat - Rarely Humidity - Rarely Wet - Rarely Noise - Occasionally Hazards - Rarely Temperature Change - Rarely Atmospheric Conditions - Rarely Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Med Health System! Albany Med Health System is an equal opportunity employer. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Albany Medical Center is the centerpiece of medicine, research, and medical education in New York’s Capital Region and is the area's largest private employer with more than 10,000 employees. Albany Medical Center offers excellent career opportunities in a wide range of roles in both patient care and administration. We value all our staff members and offer outstanding employee benefits including: · Excellent health care coverage with no copay at Albany Medical Center providers · A wide array of services and programs to support emotional, physical, and mental wellbeing Anchored in the state’s historic capital city, Albany Medical Center offers a full range of inpatient and outpatient care and is home to the region’s largest hospital, only Level 1 adult and pediatric trauma centers, and only children’s hospital. The downtown campus also offers opportunities at Albany Medical College. Albany Medical Center, along with Columbia Memorial Health, Glens Falls Hospital, Saratoga Hospital, and the Visiting Nurses, form the Albany Med Health System, serving more than three million people over 25 counties.