Medical Accounts Receivable Billing Specialist

As a recognized Hemophilia Treatment Center and Center of Excellence, the Washington Institute for Coagulation d/b/a Washington Center for Bleeding Disorders (WACBD) is committed to the wellbeing of patients with an inherited bleeding disorder across Washington, neighboring states, and Alaska. Our staff consists of dedicated healthcare professionals and support personnel who work to ease the burden that bleeding disorders place upon our patients. Position The Medical Accounts Receivable Billing Specialist , reporting directly to the Revenue Cycle Manager, is responsible for managing and resolving insurance and patient accounts receivable, and ensuring accurate and timely billing, reimbursement, and collections. This role supports WACBD’s financial health by monitoring outstanding balances, communicating with patients and payers, and maintaining meticulous documentation in accordance with organizational policies and healthcare regulations. This position requires strong analytical skills, attention to detail, and a commitment to delivering exceptional service to patients with chronic and complex medical needs. Key Responsibilities Review and monitor accounts receivable aging reports to identify outstanding balances and prioritize follow-up activities. Work complex denials (coding, medical necessity, eligibility, prior authorization, duplicate, bundling, coordination of benefits) and submit appeals to secure reimbursement. Contact insurance companies to verify claim status, resolve payment issues, and request claim reprocessing when necessary. Post, reconcile, and verify insurance payments accurately. Communicate with patients regarding insurance eligibility, out‑of‑pocket costs, and benefits. Reconcile remittance advice (ERA/EOB), post payments and adjustments, resolve under/overpayments, and escape variances. Collaborate with internal departments to resolve billing and reimbursement issues. Partner with management to discuss and report on trends in denials, performance, and insurance payers. Maintain detailed and accurate records of all account activity, follow‑up efforts, and correspondence in the billing system. Collaborate with Revenue Integrity/Coding to correct charge capture and coding issues; contribute to process improvements and SOP updates. Requirements Minimum of 2 years of hands‑on experience in medical billing and A/R, specifically managing claim follow‑up, denials, appeals, and payment posting, with certification. Minimum of 5 years of hands‑on experience in medical billing and A/R, specifically managing claim follow‑up, denials, appeals, and payments in lieu of certification. In-depth knowledge of medical terminology, CPT, ICD‑10, and HCPCS coding principles. Proficiency with clearinghouses and payer portals. Demonstrated success improving A/R metrics (e.g., reducing DSO, increasing first‑pass yield). Strong understanding of payer policies, guidelines, and regulations for commercial, government (CMS), and third‑party payers. Strong analytical, problem‑solving, and written communication skills; able to craft effective appeals with supporting documentation. Prior experience in Microsoft Office, EHR, and practice management systems required. Skills Insurance claims follow‑up Denial management and appeals Accounts receivable analysis Post payment and reconciliation Customer service and patient communication Attention to detail Time management Professional Qualifications High degree of integrity, professionalism, and ethical conduct. Unwavering commitment to maintain strict patient confidentiality and adhere to all HIPAA regulations. Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely. Commitment to diversity and respect. Preferred Qualifications 340b Pharmacy billing experience. Specialized expertise – active CPC, CPC‑A, CPB, or CRCR certification. Associate degree or higher in business, finance, or healthcare‑related studies. Prior EHR experience in Nextgen, R2, Newleaf/Keycentrix, and related Pharmacy Billing Software. Work Environment Full‑time, Monday–Friday; hybrid/remote options based on department policy. Ability to sit or stand at the workspace to work on the computer and telephone. Occasional overtime during month‑end close or audits. Pay Range 48,550 - 64,480 USD per year (Home Clinic Address) #J-18808-Ljbffr WACBD - Washington Center for Bleeding Disorders