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Senior Technical Support Engineer — AI-Driven, Customer Impact

Pendo

Pendo is seeking a Sr. Technical Support Engineer to own customer issues end-to-end across our web and mobile products from triage to resolution. You will work within a small, global team in Raleigh, partnering with Product, Engineering, and Customer Engineering to turn customer signals into product insights. You will use AI tools to accelerate research, draft troubleshoot steps, and build knowledge. Expect to tackle break/fix, how-to questions, and complex escalations while elevating support #J-18808-Ljbffr Pendo

Vacancy posted 2 days ago
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