Business Process Analyst

Job TitleBusiness Process AnalystCompanyQualcomm IncorporatedJob AreaOperations Group, Operations Group > Business Process AnalysisQualcomm is an international leader in driving innovation and developing intellectual property. One of the world's most advanced Intellectual Property Departments has an opportunity in its Operations team. This position plays a crucial role in helping to drive department initiatives and support strategic activities. The position is ideally suited for a detail orientated analyst attracted to turning diverse data into useful information for a collaborative, cross-functional organization. The individual will provide analytics and project support for multiple teams, and will interface with engineers, attorneys, IT and business development personnel. The role will support strategic and ad-hoc initiatives.Responsibilities• Develop, maintain, and report IP & Standards related Key Performance Indicators (KPIs).• Analyze data from various sources to compile a comprehensive picture of the overall business operational performance.• Respond to ad-hoc analytic requests with accurate, well-structured, and clearly communicated outputs.• Process & workflow modeling for systems and tools, including developing critical dashboards for a wide range of strategic and tactical analysis.• Identify opportunities to improve data quality, reporting efficiency, and analytical processes.• Demonstrate familiarity with AI technologies, and a willingness to adopt and create AI-assisted solutions for data analysis, process automation, and reporting to drive innovation across IP operations.Business Acumen• Strong oral & written communication skills; ability to convey information in a clear and compelling manner• Strong critical and analytical thinking, decision making and innovative problem-solving skills• Ability to work independently with strong time management and organization skills within a team environment• Ability to support multiple projects with competing priorities, and meet short deadlinesMinimum Qualifications:• Bachelor's degree in Business, Engineering, Operations, or related field. OR Associate's degree in Business, Engineering, Operations, or related field and 2+ years of related business process analysis experience. OR High School Diploma or equivalent and 3+ years of related business process analysis experience.Preferred Qualifications• 3+ years of experience in analytics, finance, operations, or data-centric role.• Advanced proficiency in Microsoft Excel (e.g., complex formulas, pivot tables, data modeling) and PowerPoint for executive-level reporting.• Experience with business intelligence or planning platforms (e.g., Tableau, Power BI, QlikView).• Proven ability to deliver accurate results independently while managing multiple priorities.• This is a full-time onsite position.• MBA• Experience with Salesforce, JIRA, and AI tools• Familiarity with intellectual property, patents, and patent lifecycle, particularly in a corporate or legal operations environment.Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail View email address on click.appcast.io or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities.Pay range and Other Compensation & Benefits :$70,600.00 - $106,000.00The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link .