Business Analyst

Business Analyst On-Site

We seek a Business Analyst to work on-site two days/a week at our Austin, Texas, client, focusing on their investment applications and processes.

Functional Responsibilities:

• Identify opportunities for improving business processes to be more efficient or effective and assist in the business case vetting and preparation of proposals for information management efforts.
• Coordinate the analysis of program policies and procedures to determine their effect on automated systems and system functional areas.
• Focus on business value to develop ideas, including awareness of industry trends, risk assessments, business continuity, and business capability requirements.
• Coordinate and/or analyze user requirements, procedures, and problems to automate or improve existing systems; and coordinate and/or analyze computer system capabilities, workflow, and scheduling limitations.
• Coordinate the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation.
• Coordinate with outside vendors and contractors to complete projects and service requests; and define, may assign, and evaluate their work.
• Identify potential project risks and difficulties, and designs strategies to mitigate or avoid them.
• Review complex project deliverables such as design documentation, test plans, and risk assessment plans, and provides comments and suggestions to document owners.
• Leads and coordinates process change requests and manage a project's scope, acceptance, installation, and deployment.
• Correlate business value and priorities to planning activities and goal setting.
• Develops training curriculum and conduct formal system training.
• Leads and coordinates processes change requests; and manages a project's scope, acceptance, installation, and deployment.
• Performs other duties as assigned

Requirements:

• Graduation from an accredited four-year college or university with major course work in management information systems or business administration.
• Experience planning, eliciting, analyzing, and managing business requirements and monitoring throughout the software development life cycle (SDLC) including regression testing.
• Experience leading simple and complex business process reengineering and transformation efforts that deliver efficiency improvements in quality and customer experience.
• Experience performing a business relationship manager (liaison) role between functional and technical teams.
• Experience leading project teams and/or operational and strategic organizational efforts that involved managing changes and stakeholder relationships, tracking and communicating performance, ensuring resource availability and allocation, coordinating third parties/vendors and delegating tasks.
• Considerable knowledge of public and private markets, investment concepts, terminology.
• Experience with investment transactions related to: credit & hedge funds, private equity, infrastructure, private real estate, public real estate, public equity.
• Work with Operations teams, Trading desks, Investment teams, Software vendors and internal development teams to continuously improve technology requirements.
• Analyzing and evaluating complex investment information, technology applications, policies, and issues; and developing creative and workable solutions to complex problems and issues.
• 4 years' Experience with projects addressing some of the following fields:
• data management, data quality, data warehousing, data modeling, data migration and integration
• secure file transfers
• enterprise system analysis
• enterprise architecture
• information security principles
• 4 years' Experience with investments management systems implementations and enhancements:
• Eagle Investment Accounting.
• Bloomberg financial data and transfer.

Preferred Requirements:

• Experience in a wide range of business environments including business consulting.
• Experience with a variety of system implementations and enhancements supporting business areas related to: building operations, finance, benefits processing, procurement, contracts, legal, audit, human resources, vendor relations, project management, and communications.
• Experience with MS Azure DevOps for requirements management, and project implementation.
• Experience with project management software.
• Technical expertise and experience in business systems analysis, system configuration, information security, and internal control frameworks.
• Technical expertise and experience with reporting databases, database design development, data modeling, mapping.
• Technical expertise and experience conducting enterprise business analysis such as problem/opportunity analysis, business case and business architecture development, feasibility studies and comprehensive risk assessments supporting value-based decision-making.
• Technical expertise and experience creating comprehensive system-level documentation, system implementation standards, and training materials for users with varied levels of technical understanding.
• Master of Business Administration (MBA), CCBA, CBAP, CSM, CSPO, PMI-PBA, PMP, ITIL, ICGB, or related.

Knowledge, Skills and Abilities:

• Ability to analyze and troubleshoot complex issues and propose solutions.
• Ability to analyze systems and procedures.
• Ability to write and revise standards and procedures.
• Ability to handle multiple projects.
• Ability to communicate effectively using excellent written and verbal communication skills.
• Ability to communicate at all management levels and to communicate with both technical and nontechnical personnel.
• Ability to understand each division's business processes and their dependencies.
• Knowledge of business analysis procedures, business process modeling and design, requirements and process modeling tools, and meeting facilitation.
• Ability to obtain and sustain the cooperation of others.
• Ability to provide excellent customer service.
• Ability to present a professional image and demeanor to internal and external contacts.

Professional Expectations:

• Attends all meetings, meets delivery deadlines and is available during ERS office hours.
• Logs in and remains on agency Jabber during work hours.
• Attends remote meetings with camera on unless prior arranged for camera off.
• Coordinates leave and vacation with ERS lead.
• Must dress appropriately for a business/business casual environment.
• Communicates respectfully and works harmoniously with all co-workers, customers and vendors.
• Provides exceptional customer service.
• Is flexible; able to work under pressure and; able to adapt to change; and able to work on multiple problems and tasks.
• Takes initiative to prevent and solve problems.