Hybrid QA Specialist: Contact Center Quality
Oncourse Home Solutions, LLC
Oncourse Home Solutions, LLC (doing business as American Water Resources) seeks a QA Specialist in Naperville, IL to assess contact center quality across multiple channels and deliver formal feedback to drive regulatory compliance, professionalism, and customer experience. The hybrid role requires in-office presence (T-TH) with some remote days, collaborating with leadership, Training, and Clients to improve performance and meet SLAs. #J-18808-Ljbffr Oncourse Home Solutions, LLC
- ...permanent About this Role We are seeking a QA/RA Specialist, Clinical, North America to join our Diagnexia team on-site in Chicago (hybrid role 2 or 3 days a week on site). This is... ...US and Diagnexia Canada meet the highest quality and regulatory standards. The successful...QualityPermanent employmentFull time2 days per week3 days per week
- ...pharmaceutical company is looking to add members to their growing Quality Assurance team. This position offers exceptional growth... ...and challenging work environment, and competitive compensation. QA candidates will support pharmaceutical production by providing quality...Quality
- ...procedures meeting OIG, CLIA, CAP, federal and state regulations Ensure quality and integrity of test data, laboratory operations and services... ...activities for clinical workflows, sites and scanners Provide QA input on document reviews, supplier management, information...Quality
$20.69 - $31.03 per hour
...location Naperville, IL 60563, USA Hybrid Not Available Full-Time Requisition... ...Summary Reporting to the Manager, QA & Speech Analytics, the QA Specialist is responsible for assessing the contact center representative’s call quality, chat/email quality and delivering formalized...QualityHourly payFull timeTemporary workWork at officeLocal areaRemote work- ampliFI Loyalty Solutions seeks a Call Center Agent to support members in Reward Programs... ...headquarters. The role blends on-site training with hybrid schedules, handling calls, emails, and... ...in outbound campaigns while upholding quality and compliance standards. #J-18808-...Quality
- Edward Elmhurst Health is seeking a Patient Access Quality Improvement Analyst in Warrenville, IL. You will monitor and enhance the performance of customer service representatives in the call center, ensuring adherence to quality standards, policies, and procedures with...Quality
$20.69 - $31.03 per hour
...Summary Reporting to the Manager, QA & Speech Analytics, the QA Specialist is responsible for assessing the contact center representative’s call quality, chat/email quality and delivering... ...for process improvement. This hybrid role is based in our Naperville, IL...QualityHourly payTemporary workWork at officeLocal areaRemote workFlexible hours- ...issue to management Management retains maintained at Champion and requesting disposition forms when retains have passed retention period Reporting any quality/production issues identified during the monitoring of production lines PI74885ecba38d-38059-40780244...QualityHourly payImmediate start
$19 per hour
...Job Title: Quality Assurance Associate City and State: Elgin, IL Pay Rate: $19/hour Schedule/Shift: 1st Shift – 6:00 AM–4:30 PM, Monday... ...and finished goods for accuracy and defects Follow established QA procedures and guidelines Accurately complete all required quality...QualityFull timeShift workDay shift$19 per hour
...Quality Control TechnicianMax Pay Rate $19.00 Interviews will be Face to Face or TeamsTemp to Hire Candidates will be on the production floor Candidates will be pulling samples from production and inspecting them Candidate will ensure right materials are at each station...Quality$159.43k
...make a difference and change the world. Job Description Job Duties: • Develop, implement, and maintain the project-specific Quality Assurance Surveillance Plan (QASP) in compliance with Federal Acquisition Regulations (FAR), Construction Quality Management (CQM)...QualityContract workFor contractorsWork experience placementFor subcontractorH1bImmediate startFlexible hours- ...culture and an organization committed to good living, good food and good service, we'd love to talk to you! Responsibilities The Quality Assurance Associate supports warehouse operations by validating order accuracy, pallet integrity, and food safety compliance...QualityDay shift
- ...Accountant (For-Profit Audit) to support auditing engagements with a hybrid work arrangement across Naperville, IL, and surrounding areas. You will lead audits, coach staff, and deliver high-quality client service for diverse accounting clients. Ideal candidates hold a...Quality
$27.85 - $33.5 per hour
...Location: IL Corporate - Elgin, IL 60124Salary Range: $27.85 - $33.50 Hourly Primary Purpose: The QA Associate - Technical & Regulatory is responsible for supporting quality assurance programs, regulatory compliance, and technical documentation within the organization....QualityHourly payFull timeWork at officeRemote workWork visaMonday to Friday- ...Management retains maintained at Champion and requesting disposition forms when retains have passed retention period Reporting any quality/production issues identified during the monitoring of production lines Requirements: Knowledge of 5S Practices Must be...QualityHourly payFull timeTemporary workSeasonal workLocal areaImmediate startMonday to FridayWeekend workAfternoon shift
$35 - $40 per hour
...Take the next step in your career with CCL Hospitality Group as a Hybrid Remote/Onsite Dietitian! Location : Naperville, IL and... ...manual, company policies, and facility protocols to ensure high-quality, consistent care Quality & Performance Improvement: Contribute...QualityHourly payPart timeLive inLocal areaImmediate startRemote work$91k - $114k
...Board Certified Behavior Analyst (BCBA) Hybrid Remote Location: Naperville, IL and Surrounding... ...to offer a more comprehensive, patient-centered approach that is different from other ABA... ...is aligned in their goals for success. Quality Over Quantity: We take pride in value-...QualityRemote workFlexible hours- Covista, based in Lisle, IL, seeks a Student Finance Specialist to support student accounts and financial aid operations. You will process... ...to handle multiple priorities in a fast-paced environment. Hybrid schedule with four in-office days per week. #J-18808-Ljbffr CovistaWork at office
$58 - $62 per hour
...be CST or EST time zones) Our client is looking to add an IT QA Tester to their team that will be responsible for developing and... ...formal test plans/test scripts to ensure the delivery of quality software applications or data repository releases. Position...QualityHourly payContract workRemote work$75k - $90k
...Quality & Compliance Specialist The Quality & Compliance Specialist will oversee product quality, supplier performance, and regulatory compliance across a diverse product portfolio. This role partners with sourcing, operations, sales, customer service, and suppliers to...QualityPermanent employmentTemporary workWork at office- ...Job Description Job Description Hours 5:30am - 2pm Position Summary The Food Safety and Quality Assurance Technician II helps ensure that food safety, sanitation, and product quality standards are consistently met across multiple production lines. This mid-...QualityTemporary workFor contractorsWork at officeShift work
- ...TOGA Technology is seeking an Associate QA/QC Analyst to join our team. In this role... ...-functional teams to help ensure the quality and reliability of our software products... ...IT support and help desk operations. Contact Center Solutions – We run AI-powered contact centers...Quality
$20 - $24 per hour
...Job Description HIRING IMMEDIATELY: QUALITY CONTROL ASSOCIATE IN MOKENA, IL Accurate Personnel is hiring immediately for a Quality Control Associate to join our team in Mokena, Illinois. This individual will be responsible for performing continuous quality testing...QualityTemporary workWork at officeLocal areaImmediate start3 days per week$17.5 per hour
...Adecco is hiring immediately for Quality Associates with a top local client in Joliet, IL. Be part of a team that’s making a difference by preparing fresh meal kits for delivery— keeping our customers happy and satisfied! Starting Pay : $17.50/hr + Overtime Opportunities...QualityHourly payWeekly payTemporary workLocal areaImmediate startFlexible hoursShift work$60k - $70k
...Quality ControlRate of Pay: $60,000 - $70,000 annually, plus profit sharing Schedule: Monday through Friday; 8:00am to 5:00pmWe are seeking a skilled and motivated Quality Control individual to join our team. Main functions will be to inspect, test, and evaluate machinery...QualityMonday to Friday$60k - $70k
...Quality Control Specialist Salary: $60,000 - $70,000 annually, plus profit sharing Schedule: Monday through Friday, 8:00 AM - 5:00 PM Location: Carol Stream, IL (DuPage County) Position Summary: We are seeking a detail-oriented and motivated Quality Control...QualityMonday to Friday- .... Our expanding wellness program supports your overall health and work-life balance. About the Job Position Summary The Quality Manager drives a proactive, data-driven quality culture by designing quality into processes - not inspecting it in after the fact....QualityTemporary work
$19 per hour
...Quality Assurance Technician Location: Woodridge, IL 60517 Pay Rate: $19.00/hr Shift: 1st shift Description: Quality Assurance... ...compliance with quality standards Document production and QA activities accurately Report food safety and quality concerns...QualityImmediate startShift workDay shift- ...provide a mix of telehealth and in-person sessions in Woodridge, IL. The role offers a clinician-owned environment with a focus on quality care and team collaboration. Candidates must hold an Illinois independent license (PhD/PsyD) and reside in the practicing state. The...Quality
- ...clinicians to provide a mix of telehealth and in-person care under a hybrid schedule. The role emphasizes autonomy within a team of... ...with a blend of client visits and admin time aims to deliver high-quality mental health care. Applicants should be licensed or pursuing...Quality
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