Oracle HCM Cloud Consultant
Peloton Group
Job Description
At Peloton, we don't just implement technology. We transform the way organizations work, compete, and grow. Recognized on the Inc. 5000 list of fastest-growing companies in the US, Peloton is one of the most respected and fastest-growing global Oracle consulting firms, delivering Advisory, Consulting, and Managed Services to leading organizations across many industries, including Retail, Financial Services, Manufacturing, Consumer Packaged Goods, and more.
Peloton Consulting Group has the vision and connected global capabilities to help organizations envision, implement, and realize the benefits of digital transformation. Our team has the best practices, knowledge, industry expertise, and know-how. We make digital transformation a reality by leveraging AI, Enterprise Performance Management (EPM), Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Human Capital Management (HCM), Customer Experience (CX), Analytics, and Data Management for the cloud. Through connected capabilities, we bring people, processes, and technology together. We help organizations go further faster. That is the Peloton way!
What truly sets us apart is our people. We are team players. We are energetic and entrepreneurial. We are problem solvers and innovative thinkers who believe the best outcomes are built together. We believe in quality, appreciate creativity, recognize individual contributions, and place trust in every member of our team. If you bring strong business or technical expertise and want to do meaningful work alongside people who are equally passionate about getting it right, we think you'll feel right at home here.
We are looking for an Oracle HCM Cloud Support Consultant to join our team and provide functional support across Oracle HCM Cloud modules. This role will be responsible for supporting business users, resolving production issues, managing incidents and change requests, and ensuring the stability and continuous improvement of HCM processes in a fast-paced AMS environment.
Key Responsibilities
- Provide day-to-day support for Oracle HCM Cloud applications and business processes.
- Troubleshoot and resolve production issues, ensuring compliance with SLA commitments.
- Manage incidents, service requests, problem management activities, and change requests.
- Support Core HR, Workforce Structures, Security, Absence Management, Talent Management, Payroll, and related HCM processes.
- Partner with business stakeholders to gather requirements, analyze issues, and recommend solutions.
- Coordinate and support system enhancements, testing activities, and deployments.
- Monitor system performance and identify opportunities for process improvements.
- Collaborate with cross-functional teams, including HR, Payroll, and technical integration teams.
Requirements
- Strong experience with Oracle HCM Cloud configuration and support. Solid knowledge of Core HR, Workforce Structures, Security, Absence Management, Talent Management, and Payroll.
- Experience supporting LATAM HCM requirements, particularly Brazil (eSocial, labor legislation, payroll, and benefits).
- Familiarity with Oracle HCM modules including HR, Payroll, Time & Labor, Absence Management, and Recruiting.
- Experience working in an AMS/support model environment.
- Strong troubleshooting and problem-solving skills.
- Experience with incident management, problem management, and change requests.
- Strong stakeholder management and client-facing experience.
- Ability to work independently and manage multiple priorities.
- Excellent analytical, organizational, and communication skills.
Nice to Have
- Knowledge of HDL, HCM Extracts, Fast Formulas, REST/SOAP APIs, and third-party integrations.
- Advanced English communication skills.
- Experience supporting global or multi-country Oracle HCM environments.
Peloton Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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