Sales Coordinator

Job Title

ESSENTIAL JOB FUNCTIONS

1. Be one of the first points of contact for incoming sales calls, responding quickly and professionally to all internal partners and external customers.

2. Deliver clear and concise communication representative of Crescent Hospitality via all avenues of communication.

3. Demonstrate excellent time management, self-motivation, proactive planning, and organizational skills with a keen focus on detail.

4. Complete assigned tasks and responsibilities, including managing room blocks, entering rooming lists, client notifications, group resumes, and billing details.

5. Learn and use sales systems and conceptual sales processes, understanding the hotel's sales strategies.

6. Participate in internal meetings, conference calls, and training communications required for the position.

7. Work collaboratively to foster teamwork and make decisions that align with hotel goals.

8. Perform any other duties as assigned.

REQUIRED SKILLS AND ABILITIES

Must have the ability to communicate in English. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Knowledge of Marriott Brand systems is a plus. Other requirements include:

• Strong technical skills in Microsoft Office
• The ability to effectively communicate with internal and external customers
• Excellent organization, time management and analytical skills

PERFORMANCE STANDARDS

Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that this role remain professional and treat all guests and associates with courtesy and respect, under all circumstances.

Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Qualifications

Prior hotel and sales experience

• Preferred 1 years: Prior hotel and sales experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.