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Front Desk Agent

Holiday Inn Express

Fort Wayne, IN

Night Auditor

We are looking for a Night Auditor to join our team! Our ideal candidates have a flair for communication and the ability to problem solve. This is an over-night position, hours are 11 PM to 7 AM! MUST BE AVAILABLE TO WORK WEEKENDS & HOLIDAYS

Responsibilities include:

Running the night audit and resetting the operating system for next days business

Sending out daily financial reports to above property and corporate team

Greeting guests both in person and over the phone

Coordinating guest check-in/check-out and assisting guests with making reservations

Answering guest questions and assisting guests with any problems they may experience

Monitoring daily reservations and ensuring assigned rooms are prepared prior to check-in

Handling financial transactions (both cash and credit)

Promptly assisting with guest requests

Actively listening to and resolving guest complaints

Ensuring cleanliness of the property and performing light cleaning duties if needed

Other duties as assigned by general manager

Requirements:

High school diploma or equivalent preferred

Ability to walk and bend frequently throughout shift

Detail oriented

Professional attitude

Reliable transportation

Ability to work independently

Work Schedule

  • 8 hour shift
  • Weekend availability
  • Night shift
Holiday Inn Express
Apply
Vacancy posted 5 days ago
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