Service Delivery Lead — ITSM/MSP Coaching
Cortavo
Cortavo is seeking a Service Delivery Team Lead in Atlanta to oversee daily queue management, coach the team, and ensure process adherence. This role reports to the Team Lead and indirectly to the Director of Service Delivery, with a focus on improving efficiency and service quality. Ideal candidates have IT service desk leadership experience, MSP familiarity, and strong communication skills to manage escalations and performance metrics across the team. #J-18808-Ljbffr Cortavo
Vacancy posted 5 days ago
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